Cedar Hill, TX
Midlothian TX - Bonded Pair
I am a long time AT&T U-Verse Customer form Cedar Hill, TX where I currently have the 24/3 package and have had it forever and love it.
Recently we moved to Midlothian where per the provisioning system I can only get the 18/1.5. When the Installer came out my install wound up being at 3400 feet to the prem vs the max of 3200. So i was converted to a bonded pair setup vs single pair deployment. Both lines show great signal and the profiles are good.
So my question is since I am on the bonded pair setup can I actually be moved to the 24/3 and be ok. The standard CSR is saying that it cant be done. But i really think that it could be but has to be done by teir 2 support.
5+ Year AT&T Customer.