On another note, I'd like to add that my bill for April 30th is $36.xx after a credit I had to ask for myself. It's funny how it's correct when the automated system tells me this amount, but if I look online, it says $97 on the main account page, then $67 on the 'pay bill' page.
So I'm getting 3 different values for my bill :\. Looks like yet another call is in order so they fix this. I'll save it for tomorrow since I've had enough for the day.