US Cable Support → Cox HSI > [CA] Upgrades SoCal?

Re: [CA] Upgrades SoCal?

Cox started it.

Cox bought out @home, so technically @home started it

Cox didn't buy out @Home...it went bankrupt and AT&T bought the fiber. By the time @Home was filing for bankruptcy, Cox and others had already announced they were dumping @Home and going in their own direction.

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The BEAST!
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Nocchi rules.

Can those that have bonding post their signal levels?

Getting some iffy signal levels on my upstream that I think is affecting my ability to bond upstreams and load balance.

Doesn't SB6141 have 8 bonded downstream channels? How come you only have 4?

This damn thread, every time I see it bumped I get excited only to leave disappointed.

Re: [CA] Upgrades SoCal?

haha me too man, they're taking so long to roll out the speed upgrades.

In the past Cox it seemed usually upgraded its SoCal market among the first. I thought this was because Cox's San Diego/OC/LA/SB combined footprint is a huge metropolitan area and major money-maker market. But for some reason this latest speed upgrade is happening here slower than shizzit. Much smaller markets got the upgrade already but all I/we got was the price increase (gee thanks).

Cox are being total Cox.

What firmware are you running? If you're running anything older than 1.0.6.10 try having a tech push you a new firmware. Should allow you to load balance and bond 8 channels.

Yeah, that Firmware has issues with certain markets ( CA ) I tried a SB6141 for a bit on 1.0.6.8 and wasn't able to bond all 8 channels. PM'd tech to get the newest one pushed and 8 channels were bonded.

It's worth a try!

Interesting, I'm in irvine and a cox tech on this forum pushed out:

Firmware Name: SB_KOMODO-1.0.6.12-SCM00-NOSH
Firmware Build Time: Mar 12 2013 17:48:19

That was the firmware she was going to push to me but she DM'ed later and said that 1.0.6.8 was the current firmware for SD.
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It depends on your definition of "latest."
In most areas, 1.0.6.8 is the latest version that will be automatically upgraded and the latest version required since either only 4-channel bonding is enabled, or all 8 channels are contiguous.
In any area, 1.0.6.12 is the latest version we have available to manually upgrade.

Edit: I think that was the DM in question. Should be good to go now, and I don't think you should get rolled back. That was one reason we were hesitating to upgrade in some areas.

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Kip K.
Cox Communications Support Specialist

Somebody just push new firmware to me, I'm now bonding 8x4.

Firmware Name: SB_KOMODO-1.0.6.12-SCM00-NOSH
Firmware Build Time: Mar 12 2013 17:48:19

BTW... Thank's Kip!!
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That's not the speed increase man lol but yea.

Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB612X-1.0.5.1-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Firmware Build Time: Dec 21 2010 15:52:06

Any chance I can get the new firmware as well? Mine seems to be pretty old.

Sending now.

I'm really looking forward to these upgrades and am hoping that they happen soon. Currently on the Premier plan but Ultimate will be extremely temping when these upgrades roll out.

When was the last time we got a speed upgrade in San Diego? Seems like years.

Yea it's been about 5 years since we got any decent upgrade. Like if the Google Fiber hasn't come out, i don't think we would get any upgrades at all.

It's getting comical how long it's taking them to upgrade CA at this point. Really making me feel like a valued customer cox...

I agree 100%... Im thinking of replacing cox with 4G wireless since unmetered has gathered motion within the Cellular community