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ksalper

join:2002-11-15
West Orange, NJ

1 edit

[DVR] Will they EVER fix the DVR fast-forward bug?

This has been driving me nuts for ages, and I can't believe they haven't fixed it yet.

If you're playing back a program that's being recorded, and you go to fast-forward through a commercial or something, if you accidentally FF too far, you get dumped out of the recording. There's no going back, either -- your only option is to start playing it back again from the beginning, and hope you don't FF through the end again as you try to catch up. It's infuriating, and it's also COMPLETELY DIFFERENT from the behavior you experience if you play back a show that isn't still being recorded; in those cases (where, frustratingly, you often WANT to fast forward to the very end so you can delete it), doing so results in you being dumped back into the show before its end -- the exact thing you WOULD want to happen with a show still being recorded.

Why is this so hard to solve?

ETA: I may have left out a critical piece of information: I am talking about REMOTE STBS, not the DVR itself.

UnnDunn
Premium
join:2005-12-21
Brooklyn, NY
said by ksalper:

This has been driving me nuts for ages, and I can't believe they haven't fixed it yet.

If you're playing back a program that's being recorded, and you go to fast-forward through a commercial or something, if you accidentally FF too far, you get dumped out of the recording. There's no going back, either -- your only option is to start playing it back again from the beginning, and hope you don't FF through the end again as you try to catch up. It's infuriating, and it's also COMPLETELY DIFFERENT from the behavior you experience if you play back a show that isn't still being recorded; in those cases (where, frustratingly, you often WANT to fast forward to the very end so you can delete it), doing so results in you being dumped back into the show before its end -- the exact thing you WOULD want to happen with a show still being recorded.

Why is this so hard to solve?

Um... if the show is currently in progress, and you FFWD as far as possible, you'll wind up in Live TV mode... because the show is live. So why not just... oh, I dunno... hit Rewind? You'll wind up in Live TV Buffer mode instead of Recording Playback mode, but the effect will be the same.

And what's this about Fast Forwarding to the end of a recorded show in order to delete it? You can delete shows from the menu, regardless of how far into the recording you are. Just hover over the show, press Enter, then go down to Delete.


MagicalPig

join:2008-07-25
reply to ksalper
I think what he is saying is that if you FF and the program ends all functions end. FF RW etc.

I think this would be normal. The DVR thinks you ended the viewing. Which you did. At that point it is like you never watched the program. Hence you can not go back, only watch again. I wouldn't call it a bug. Perhaps a missing feature where the DVR maintains the last reference point even after it exits out allowing you to start watching at the end ... wait that sounds silly

tnsprin

join:2003-07-23
Bradenton, FL
kudos:1
Reviews:
·Verizon FiOS

1 edit
They accepted changing this as a feature request. Who knows if they will ever do it. They did roll back a 1.9 change so once again in 1.9.1 if you fast forward it stops 30 seconds or so before reaching the end. This makes it less likely to fast forward to the end.

jr461

join:2006-12-21
Montvale, NJ
reply to ksalper
said by ksalper:

This has been driving me nuts for ages, and I can't believe they haven't fixed it yet.

If you're playing back a program that's being recorded, and you go to fast-forward through a commercial or something, if you accidentally FF too far, you get dumped out of the recording. There's no going back, either -- your only option is to start playing it back again from the beginning, and hope you don't FF through the end again as you try to catch up. It's infuriating, and it's also COMPLETELY DIFFERENT from the behavior you experience if you play back a show that isn't still being recorded; in those cases (where, frustratingly, you often WANT to fast forward to the very end so you can delete it), doing so results in you being dumped back into the show before its end -- the exact thing you WOULD want to happen with a show still being recorded.

Why is this so hard to solve?

ETA: I may have left out a critical piece of information: I am talking about REMOTE STBS, not the DVR itself.

The problem is that many shows squeeze a little content (30 sec to a minute) in at the very end, but only after 3 minutes or so of commercials. When you FF past a certain point remaining (I don't know what this point this is), it jumps to the end.

It's not like you are FF-ing and watching the time left go from 1:00 down to 0:00. It will just jump to the end from some point with I think a little over a minute left. As mentioned, the only option then is to watch from the beginning. Too much effort for that last few seconds.

Or stop FF-ing and watch some commercials. I don't know a better work-around.

ksalper

join:2002-11-15
West Orange, NJ
reply to tnsprin
I think the stopping 30 seconds before the end ONLY works if the program isn't still being recorded. We watch a lot of stuff via remote STB, while it's still recording, and we run into this far more frequently than I want to.


TwinBing
Premium
join:2002-06-27
Plano, TX
Reviews:
·Verizon FiOS
reply to ksalper
I have a similar, if not the same, issue while watching recorded programs on a remote STB. If the recorded program being watched on the STB is still being recorded by the DVR, and you catch-up to the point in the recording where the DVR was when you started watching, you can no longer skip or fast forward the recording. It keeps playing but you have to stop and resume play to be able to fast forward again.

For example, at 9:00pm a 1 hour program starts recording at on DVR. At 9:20pm you start watching the recorded program, from the beginning, on a remote STB. Once you've viewed 20 minutes, which puts you at the point the DVR was when you started, skipping or fast forwarding the recording no longer works until you stop and resume play.

Hopefully that makes sense. This is a consistent problem but perhaps it's "by design"?


Jamesbobo

@verizon.net
reply to jr461
I found two workarounds to FF through the last minutes of a recorded program.
1. Don't stop FFing. It will automatically stop a few seconds from the end and start playing from there. If it's too far you can now go back a few seconds without a problem.
2. If you did try to stop FFing and it stops playing completely hit the play button to start from beginning. Now hit the up button (above OK button). You will get a chapter list. Advance to 28 minutes for a 30 minute show or 58 minutes for an hour show and play from there.


matcarl
Premium
join:2007-03-09
Franklin Square, NY
said by Jamesbobo :

I found two workarounds to FF through the last minutes of a recorded program.
1. Don't stop FFing. It will automatically stop a few seconds from the end and start playing from there. If it's too far you can now go back a few seconds without a problem.
2. If you did try to stop FFing and it stops playing completely hit the play button to start from beginning. Now hit the up button (above OK button). You will get a chapter list. Advance to 28 minutes for a 30 minute show or 58 minutes for an hour show and play from there.

That will only work from the DVR itself. The chapters are not available on the other boxes.


Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX
kudos:1
said by matcarl:

said by Jamesbobo :

I found two workarounds to FF through the last minutes of a recorded program.
1. Don't stop FFing. It will automatically stop a few seconds from the end and start playing from there. If it's too far you can now go back a few seconds without a problem.
2. If you did try to stop FFing and it stops playing completely hit the play button to start from beginning. Now hit the up button (above OK button). You will get a chapter list. Advance to 28 minutes for a 30 minute show or 58 minutes for an hour show and play from there.

That will only work from the DVR itself. The chapters are not available on the other boxes.

And chapters don't show up for everything for me.
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