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InvalidError

join:2008-02-03
kudos:5
reply to HiVolt

Re: [Cable] Slow speeds in McNicoll area again

said by HiVolt:

With no audit or insight into their network by a neutral outside 3rd party, they can play dirty tricks and nobody will know...

TSI knows.

If slowdowns start occurring and TSI sees no congestion on their external transit or Rogers 10Gs then TSI immediately knows something is not right somewhere in Rogers Land, whatever that something might be.

Webslingerac

join:2004-05-01
canada

1 edit
reply to TypeS

Re: [Cable]Slow speeds again/McNicoll area from 9:30p.m.-11p.m

said by TypeS :
Well he is on ATPIA as well though, so for all intents and purposes everyone on ATPIA is on the same POI
Yes, but simply because you're on ATIPA doesn't mean your experience is going to be exactly the same as everyone else on ATIPA 60+ KM away (and I've already seen plenty of examples of this already).

quote:
and the only two issues that can cause congestion are TSI's links between its network and Rogers handoff or
Well, then, let's choose door A because most of us that are experiencing issues in this thread aren't, based on past traces I've seen, on the same node, and my neighbour on Rogers doesn't appear to be having the same problem.

Webslingerac

join:2004-05-01
canada

4 edits
reply to vcc_tek
said by vcc_tek:

Speed had been degraded even if it is not in the 9:30 to 11pm time frame.

Yeah, I just use 9:30p.m. to 11p.m. because support staff and Rogers are less likely to argue (that time frame represents when congestion is at its worst, each and every night here before migration and after Ajax was added; and even people with 18Mpbs plans can feel the pain too during that time frame. I don't have to read people saying, "Well, I don't have problems" while they're testing inside of that period).

And Rogers and Teksavvy aren't going to do much if the worst you see on a 35 Mbps plan is 30 Mbps (and people on 25 Mbps and lower speed profiles are going to run speedtests at the same time you are and claim nothing's wrong otherwise).

But, sure, congestion begins earlier and lasts longer than what I indicated in the subject heading for customers on the former McNicoll POI.

The bottom line is this problem needs to be fixed. I hope it will be quickly.


TypeS

join:2012-12-17
London, ON
kudos:1
Reviews:
·TekSavvy Cable
reply to Webslingerac
said by Webslingerac:

said by TypeS :
Well he is on ATPIA as well though, so for all intents and purposes everyone on ATPIA is on the same POI
Yes, but simply because you're on ATIPA doesn't mean your experience is going to be exactly the same as everyone else on ATIPA 60+ KM away (and I've already seen plenty of examples of this already).

Well yes of course. But my point is that with the way ATPIA works, you can't rule someone out that is on ATPIA just because of geography. If you do, you're saying its local node congestion and therefore something only Rogers can fix, not TSI. If its an issue caused by TSI, everyone on ATPIA (and potentially every customer of TSI depending on where the congestion happens on their network) will feel the effects.

Webslingerac

join:2004-05-01
canada
said by TypeS:

Well yes of course. But my point is that with the way ATPIA works, you can't rule someone out that is on ATPIA just because of geography.

I appreciate what you're saying.
There's just more variables in play otherwise. But I'm not completely ruling it out. That individual's testing in another thread also indicated congestion in some tests. And I strongly suspect people in Markham are also going to have similar experiences if they aren't already.

chrislea

join:2008-03-29
Scarborough
reply to Webslingerac
Its not even 9.30pm. !@#$% TS.



chinesedevil

join:2010-08-03
Scarborough, ON
reply to Webslingerac
Mine is starting to slow down too, what are peoples traces looking like? Mine looks different right now and doesn't show mtmc.phub.net.cable.rogers.com on it anymore.

1 10.126.153.129 6.96 8.99 7.96
2 67.231.220.237 14.43 17.24 15.91 7.95
3 24.156.157.61 9.82 20.54 14.37 -1.54
4 69.196.136.132 10.57 15.18 13.30 -1.07
5 72.14.212.134 7.95 18.09 12.08 -1.22
6 216.239.47.114 10.94 21.20 15.20 3.13
7 72.14.239.19 12.20 14.69 13.51 -1.70
8 yyz08s09-in-f24.1e100.net (173.194.43.88) 11.00 14.80 12.31 -1.20


Jabber

join:2006-06-19
Scarborough, ON

1 edit
reply to Webslingerac
25/2 ATPIA:



Tracert:
Tracing route to www.google.ca [173.194.43.95]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    10 ms     6 ms     8 ms  10.126.167.129
  3    11 ms    15 ms    15 ms  67.231.220.229
  4    17 ms    11 ms    11 ms  69.63.248.205
  5    16 ms    13 ms     9 ms  69.196.136.164
  6    18 ms    11 ms    10 ms  72.14.212.134
  7     9 ms    14 ms    12 ms  216.239.47.114
  8    11 ms    14 ms     8 ms  72.14.239.19
  9    12 ms     8 ms     8 ms  yyz08s09-in-f31.1e100.net [173.194.43.95]
 


Jayar

join:2005-01-16
reply to Webslingerac
Is Start cable still offering free activation for current cable users?

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
well clearly its teksavvy P:) is my assumption based on the in time speed tests OUCH!



I did these exact same tests 2 weeks ago and had over 100 meg mostly. so i would have to say its teksavvys connect is saturated
--
Every time Someone leaves Sympatico an Angel gets its wings.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to Webslingerac
There's plenty of capacity there physically... The link is running at 8gig out of 10 and we have two more ten gig links already installed and tested. We should have it fixed up one way or another very soon. Still not sure what's going on but we're working on it.
--
Marc - CEO/TekSavvy

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
I remeber ciktel saying rogers had improperly configured there links was there issue with the 10g connects causing them slowdowns, Perhaps The same is occuring to you Marc luckily i plan on Drinking beer and eating wings whilst trying to get sexy bartenders to come home with me tonight p:) so slow or not i dun mind!

i did some ngs tests and am getting 45mbps there instead of 20 but thats with me stressing 50 connections to steal max thruput p:)
--
Every time Someone leaves Sympatico an Angel gets its wings.

Webslingerac

join:2004-05-01
canada

3 edits
reply to TSI Marc
said by TSI Marc :
We should have it fixed up one way or another very soon.
Alright, that's what I want to hear! But I'm going to hold you to your word.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
said by Webslingerac:

said by TSI Marc:

We should have it fixed up one way or another very soon.

Alright, that's what I want to hear! But I'm going to hold you to your word.

Sounds good. Sorry for the headaches.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to morisato
Possible it's similar.. Not sure what it is.
--
Marc - CEO/TekSavvy


Gimli
Premium
join:2006-01-03
l5a2o4
reply to morisato
said by morisato:

i was not in at that time but getting my 150 fine now

I really hate it everytime you post your speed tests Morisato.... grrrr

vcc_tek

join:2012-06-21
Scarborough, ON
reply to Webslingerac
35/3. getting worse


ASharp

join:2001-08-08
Scarborough, ON
Yeah pretty much the same deal here on 45/4.


Webslingerac

join:2004-05-01
canada
Yeah, not much fun

45/4

Telus at 10:09 p.m. EST


Nexicom at 10:11 p.m. EST


Teksavvy at 10:12 p.m. EST


Beanfield at 10:13 p.m. EST

Webslingerac

join:2004-05-01
canada
reply to TSI Marc
said by TSI Marc:

Sounds good. Sorry for the headaches.

I'm going to trust you and provision a new modem with Teksavvy.
Please don't let me down.

mikeylbl

join:2011-02-28
Scarborough, ON
Very slow here tonight too.@10:30PM.

Hope they fix this.

I'm on 45/4 plan.

Teksavvy



Nexicom



Telus



Beanfield


MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
The 'bandwidth hogs' usually come out to forage at this time of day.

Webslingerac

join:2004-05-01
canada
said by MaynardKrebs:

The 'bandwidth hogs' usually come out to forage at this time of day.

I just want to do a little online gaming tonight.

sakraycore

join:2008-01-08
Scarborough, ON
I'm also getting slow speed. I should be on the 35/3 tier.


morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
reply to MaynardKrebs
said by MaynardKrebs:

The 'bandwidth hogs' usually come out to forage at this time of day.

Bandwidth HOGS? hey if i pay for 150/10 i am no hog. if I use my service. thanks.




Ps current speed test Still Impacted by the Average speeds you Normal Shmucks have p:) heh
--
Every time Someone leaves Sympatico an Angel gets its wings.

Adam

join:2013-04-17
Stouffville
reply to Webslingerac
Just confirming I'm experiencing the same peak hours slowdown in Stouffville (previously Markham/Anderson POI). I'm on the 45/4 plan and seeing around 10-15 Mbps. The upload appears to be fine at just under 4 Mbps. I've been with Teksavvy for 2 years and haven't experienced slowdowns like this until Markham went aggregated (specifically when the Ajax POI was migrated).

Glad to hear it's being looked into.

morisato

join:2008-03-16
Oshawa, ON
1 am now clear and working.

--
Every time Someone leaves Sympatico an Angel gets its wings.

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
said by morisato:

1 am now clear and working.

Of course you are at midnight. Demand has died down.
Rogers does NOT provision their TSI's network to meet peak demand.

morisato

join:2008-03-16
Oshawa, ON
i REALIZE I AM attempting to show what hours the issue lasts until and starts at!
--
Every time Someone leaves Sympatico an Angel gets its wings.

Scycotic

join:2012-12-10
Your "1 am" is rather misleading, looks like "I am"