Sorry for the lack of updates as I haven't gotten around to contacting billing yet. As you can tell below, the problem is still ongoing. That stable line you see below is me connecting to my DSL service, since the Cox cable connection is entirely worthless
to me during times I want to use it. A lot of this is just for documentation sake since it's very likely it won't be solved anytime soon.
This marks thirteen straight days of terrible latencies on my Cox Premiere Service.