|reply to Anon |
Re: [GA]WarnerRobins High latency\bad tracerouting to many areas
How is it an open-ended contract? They simply state if the issue is not on their end when the tech is there, they will inform you of this and there MAY BE a fee for the visit. When I had cox out to replace a DVR that had a dead drive, on a sunday, when I made the call on a saturday night.. They stated there may be a $49 fee. If there were any other fees I would be told BEFORE WORK IS COMPLETED and I would have to AGREE... OH NOZ! OPEN ENDED CONTRACTZ, THEY WANTED THOUSANDS!@#!
I never understand why people post mis-information and emotionally fueled rants on this site.
If the issues you were experiencing were impacting a larger group of the market, you would see more people complaining.