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mario02423
join:2004-06-09
Berwyn, IL

mario02423

Member

[Connectivity] 3rd Hop Woes

Hey friends. I'm having trouble accessing »www.almahighlandfestival.com through my Comcast service. I was able to get to it from work and via proxy, but my home connection won't do it.

I've tried tracert, and I can't get past the third hop (te...elmhurst.il.chicago.comast.net). All other websites work. I tried DiG, and I got the same A record results from Comcast's primary DNS and from Google's primary DNS.

Anyone have suggestions? I called Comcast last night, they said there was an outage in my area (of course) and couldn't go further. Today, the "outage" is resolved, but they're still clueless. The web host (GoDaddy) reported no issues.

Thanks in advance!

Tracing route to almahighlandfestival.com [72.167.232.235]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  TAHITINET [192.168.1.1]
  2    10 ms    12 ms    30 ms  c-x-x-x-x.hsd1.il.comcast.net [67.x.x.x]
 
  3     *       12 ms    10 ms  te-0-3-0-12-sur03.elmhurst.il.chicago.comcast.net [68.86.116.13]
  4     *        *        *     Request timed out.
  
C:\dig>dig @75.75.75.75 www.almahighlandfestival.com A
 
; <<>> DiG 9.3.2 <<>> @75.75.75.75 www.almahighlandfestival.com A
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 152
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
 
;; QUESTION SECTION:
;www.almahighlandfestival.com.  IN      A
 
;; ANSWER SECTION:
www.almahighlandfestival.com. 3600 IN   CNAME   almahighlandfestival.com.
almahighlandfestival.com. 3600  IN      A       72.167.232.235
 
;; Query time: 226 msec
;; SERVER: 75.75.75.75#53(75.75.75.75)
;; WHEN: Thu Apr 25 11:32:27 2013
;; MSG SIZE  rcvd: 76
 
C:\dig>dig @8.8.8.8 www.almahighlandfestival.com A
 
; <<>> DiG 9.3.2 <<>> @8.8.8.8 www.almahighlandfestival.com A
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1473
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
 
;; QUESTION SECTION:
;www.almahighlandfestival.com.  IN      A
 
;; ANSWER SECTION:
www.almahighlandfestival.com. 3600 IN   CNAME   almahighlandfestival.com.
almahighlandfestival.com. 3600  IN      A       72.167.232.235
 
;; Query time: 118 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Apr 25 11:32:45 2013
;; MSG SIZE  rcvd: 76
 
 

andyross
MVM
join:2003-05-04
Aurora, IL

andyross

MVM

Same here in Schaumburg:
Tracing route to almahighlandfestival.com [72.167.232.235]
over a maximum of 30 hops:
 
  1     2 ms   <10 ms   <10 ms  192.168.3.1
  2    38 ms    26 ms    12 ms  c-98-228-240-1.hsd1.il.comcast.net [98.228.240.1]
  3    11 ms     9 ms     8 ms  68.85.131.149
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6  ^C
 

pflog
Bueller? Bueller?
MVM
join:2001-09-01
El Dorado Hills, CA

pflog to mario02423

MVM

to mario02423
Same here, but I can trace it from a friend's colo. Looks like Comcast is perhaps blocking it (potentially it or something on its net block was a source of spam/bots, just speculating).

SpaethCo
Digital Plumber
MVM
join:2001-04-21
Minneapolis, MN

SpaethCo to mario02423

MVM

to mario02423
There is a /32 host-specific route in the Comcast ibone routing table to drop this traffic at the edge (ie, as close to the CMTS as possible).

This traffic is definitely being purposely blackholed, most likely as part of a DoS attack mitigation by GoDaddy.
mario02423
join:2004-06-09
Berwyn, IL

mario02423

Member

Thanks guys. Where do I go from here?

SpaethCo
Digital Plumber
MVM
join:2001-04-21
Minneapolis, MN

SpaethCo

MVM

said by mario02423:

Thanks guys. Where do I go from here?

There's not really anything you can do but wait it out.

This is one of those cases where traffic to that IP is being intentionally sent to the bit bucket, and the levels of administration between yourself and the people who made that call are too numerous to transverse.

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

RR Conductor to mario02423

Premium Member

to mario02423

Tracing route to p3nlh093.shr.prod.phx3.secureserver.net [72.167.232.235]
over a maximum of 30 hops:

1 4 ms 3 ms 3 ms www.asusnetwork.net [192.168.1.1]
2 27 ms 17 ms 29 ms 67.180.40.1
3 13 ms 11 ms 13 ms te-3-2-sr01.ukiah.ca.sfba.comcast.net [68.86.249
.21]
4 16 ms 15 ms 15 ms te-8-1-ur06.rohnertpr.ca.sfba.comcast.net [68.87
.226.229]
5 16 ms 15 ms 13 ms te-9-4-ur05.rohnertpr.ca.sfba.comcast.net [68.85
.154.237]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * ^C

I'm seeing the same thing here in Redwood Valley in Northwestern California.

plencnerb
Premium Member
join:2000-09-25
53403-1242

plencnerb to mario02423

Premium Member

to mario02423
Just to confirm, I'm seeing the same thing.

 
tracert almahighlandfestival.com
 
Tracing route to almahighlandfestival.com [72.167.232.235]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms     1 ms  pfsense.localdomain [192.168.1.1]
  2    27 ms    27 ms    28 ms  24.13.16.1
  3    10 ms    10 ms    10 ms  te-9-1-ur04.algonquin.il.chicago.comcast.net [68.87.229.189]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *     ^C
 
 

As others have said, not much you can do about it, until the powers that be fix things.

--Brian
plencnerb

plencnerb to mario02423

Premium Member

to mario02423
Click for full size
Just wanted to update this thread to let the OP know that something may have been fixed, as I can now get to the page. A screen shot is above for confirmation.

--Brian