I tried calling, it only gives me the run around of automated horse crap. I actually ran through every menu and it didn't get me any closer. I tried finding the number for my local two post sites on the website, and both were the 1800 number... guess I can wait some more
And go figure, make a stink, get a thing in the mail just now actually saying it's a pick up. Wasn't sure that's what it was supposed to be actually. My bad.