They will never give your full money back. They are just looking for ways to charge you.
I paid about a total of 280$ for three month service. I couldn't use the internet for 10 days and finally one of them could help. I could'n load even google (funny). I cancelled the service within the 30 days but still after 2 months they didn't pay my money.
JUST KEEP AWAY FROM THEM
Can you provide me with the ticket ID number from the billing department. Or any other ticket ID number for tech support.
|reply to AGT |
Can you please PM me your account information, something I can look up your account with so I can see what's going on.
Or posting just your ticket # will do.
|reply to Acanac Inc |
My ticket ID is KIK-67697
Looking into it for you. They replied to your ticket 27 Mar 2013 09:40 AM that's after your post here on this forum.
You can see the reply as well, It says nothing.
Dear Valued Client,
Thank You for your correspondence.
Your refund is in queue and will be completed shortly in priority sequence. We apologize for the delay and appreciate your continued patience in this matter.
And I'm still waiting
Yes, it can take some time before it gets processed through billing. Everything pretty much goes through billing so waiting would be the thing to do at this point.