dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
758
share rss forum feed


Ben Dover

join:2002-07-17
Lubbock, TX

[Troubleshooting] Huge tracert timeouts

I'm posting a tip to "give back" to the help I've received from the internet.

On my Droid Razr in Lakewood, CO I had been experiencing slow page load times. After a few days the internet connectivity issue got worse to where I couldn't remote desktop because the internet connectivity stopped working, then it would start working again. Another example is adobe flash wouldn't install because it "timed out". Note I have traveled 1,400 miles through several states before arriving in CO.

Doing a tracert showed huge reply times at several of the verizon substations. Long reply times are in the low hundreds (1-300). In the tracert output below several stations were above 1000 and higher than 3000!!

Tracing route to verizonwireless.com [162.115.16.90]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms 192.168.43.1
2 1063 ms 2935 ms 3417 ms 193.sub-66-174-192.myvzw.com [66.174.192.193]
3 3188 ms * * 49.sub-69-83-149.myvzw.com [69.83.149.49]
4 3138 ms 2342 ms 1193 ms 194.sub-69-83-149.myvzw.com [69.83.149.194]
5 * 2239 ms 3365 ms 116.sub-69-83-146.myvzw.com [69.83.146.116]
6 * * * Request timed out.
7 * * 229.sub-198-226-111.myvzw.com [198.226.111.229] reports: Destination net unreachable.

Trace complete.

The tip if this is happening to you is to power down the phone, remove the sim card. Put the sim card back and power on the phone. It is the equivalent of *228.

Tracert after performing the steps:

Tracing route to verizonwireless.com [162.115.16.90]
over a maximum of 30 hops:

1 2 ms 2 ms 6 ms 192.168.43.1
2 358 ms 54 ms 59 ms 193.sub-66-174-192.myvzw.com [66.174.192.193]
3 166 ms 39 ms 46 ms 49.sub-69-83-149.myvzw.com [69.83.149.49]
4 172 ms 35 ms 41 ms 194.sub-69-83-149.myvzw.com [69.83.149.194]
5 161 ms 39 ms 39 ms 116.sub-69-83-146.myvzw.com [69.83.146.116]
6 * * * Request timed out.
7 * 229.sub-198-226-111.myvzw.com [198.226.111.229] reports: Destination net unreachable.

Trace complete.

Much better times and the problem is resolved! Also note my download speed increased from .15 Mb/s to over 7 Mb/s