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Canaca
Premium Member
join:2007-03-05
Mississauga, ON

Canaca to AGT

Premium Member

to AGT

Re: Acanac

Can you provide me with the ticket ID number from the billing department. Or any other ticket ID number for tech support.

AGT
@concordia.ca

AGT

Anon

My ticket ID is KIK-67697

Fergless
Premium Member
join:2008-04-19
Toronto, ON

1 edit

Fergless

Premium Member

Refund

Looking into it for you. They replied to your ticket 27 Mar 2013 09:40 AM that's after your post here on this forum.

Tks

AGT
@concordia.ca

AGT

Anon

You can see the reply as well, It says nothing.
Dear Valued Client,

Thank You for your correspondence.

Your refund is in queue and will be completed shortly in priority sequence. We apologize for the delay and appreciate your continued patience in this matter.

Best Regards,

And I'm still waiting

Fergless
Premium Member
join:2008-04-19
Toronto, ON

Fergless

Premium Member

Yes, it can take some time before it gets processed through billing. Everything pretty much goes through billing so waiting would be the thing to do at this point.