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1923

Mark8240
@wideopenwest.com

Mark8240

Anon

Slow internet speeds in Detroit

»www.speedtest.net/result ··· 1639.png

My internet has been slow in for the past few hours. Any problems I normally have can be traced back to my own equipment but not this time. Ive power cycled everything several times and its done nothing. I have bouts of perfectly fine internet followed by it being incredibly slow or it just down all together. Are there service issues in the Detroit area tonight or should I check my equipment again? FYI cable is fine and im supposed to get 15M down and 1M up.
indigoblu3
join:2004-03-14
Arlington Heights, IL

indigoblu3

Member

Can you most more data regarding your configuration?

1. Grab information about your modem's current signal levels. Generally accessable via: »192.168.100.1 on most cable modems.

This guide will tell you if your signal level's are within acceptable range.
»Comcast High Speed Internet FAQ »What should my Signal Levels be?

2. Open up a command prompt and run the following:

Windows: tracert www.google.com
Linux/MacOS: traceroute www.google.com

3. Ensusure your tests are done on a wired connection for speedtest.