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Shaw_Alex
Official Shaw Rep
join:2010-12-16

Shaw_Alex to dualsport

Member

to dualsport

Re: [BC] Nelson shaw customers overpaying for something they can

Update for April 30th:

We are continuing to work on issues around slow internet speed that is still impacting customers in the Nelson and Trail area.

The work I had mentioned previously has been completed, and many customers are no longer experiencing speed issues. Some areas however continue to experience low speeds, especially during peek hours and we are working every day to fix this.

I won't have any further timelines as the next steps are localized upgrades to specific areas.
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Name3
join:2013-05-28

Name3 to Shaw_Alex

Member

to Shaw_Alex

Re: [BC] Nelson shaw customers overpaying for something they can

1 Month later->

Is work still continuing in the Nelson area?

Daytime:

Pinging google.ca [173.194.33.24] with 32 bytes of data:
Reply from 173.194.33.24: bytes=32 time=523ms TTL=57
Reply from 173.194.33.24: bytes=32 time=503ms TTL=56
Reply from 173.194.33.24: bytes=32 time=541ms TTL=57
Reply from 173.194.33.24: bytes=32 time=505ms TTL=57
Reply from 173.194.33.24: bytes=32 time=546ms TTL=56
Reply from 173.194.33.24: bytes=32 time=628ms TTL=57
Reply from 173.194.33.24: bytes=32 time=562ms TTL=56
Reply from 173.194.33.24: bytes=32 time=508ms TTL=57
Reply from 173.194.33.24: bytes=32 time=673ms TTL=56
Reply from 173.194.33.24: bytes=32 time=591ms TTL=56
Reply from 173.194.33.24: bytes=32 time=474ms TTL=56
Reply from 173.194.33.24: bytes=32 time=435ms TTL=56

Ping statistics for 173.194.33.24:
Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 435ms, Maximum = 673ms, Average = 541ms

Bandwidth: 0.91 down 1.64 up
(Paying for 25 down)

brodieh1
@shawcable.net

brodieh1

Anon

Nothing has changed, can't say im surprised....
18286719 (banned)
join:2013-02-02
Whistler, BC

18286719 (banned)

Member

i wouldnt support any isp that doesnt give me my advertised speed or inaccurate estimates to when it will be fixed, keep in mind u can always change ur isp and telus is a much nicer company to deal with

brodieh1
@telus.net

brodieh1

Anon

Believe me, if telus served my area i would be long gone from shaw.

M_
join:2010-05-01
Vancouver, BC

M_

Member

said by brodieh1 :

Believe me, if telus served my area i would be long gone from shaw.

Which is precisely why Nelson will never be upgraded until Telus moves in and offers ADSL service.

Shaw are never going to put one cent into network infrastructure upgrades in a monopoly market - never! Spend your money with Shaw accordingly.
18286719 (banned)
join:2013-02-02
Whistler, BC

18286719 (banned)

Member

ya shaw is terrible i cant wait till telus offers faster services in my area so i can switch

kevinds
Premium Member
join:2003-05-01
Calgary, AB

kevinds

Premium Member

Switch? Aren't you running both already?
18286719 (banned)
join:2013-02-02
Whistler, BC

18286719 (banned)

Member

right now i am because my switch to shaw was still fairly recent and im learning for the most part i dont like them to much, eventually i will have to be on one or the other