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bobjohnson
Premium
join:2007-02-03
Orlando, FL
reply to opticnode

Re: [HSI] WTF Charter.. Stop giving me a hard time

If the survey crew has led to the construction crew coming out, they have found a reason to extend to you without charging. If your scenario is accurate (1/4 mile for 30 homes) most likely they are interested in serving the rest of your road.


cork1958
Cork
Premium
join:2000-02-26
Having been with and dealt with Charter and their stupidity for as long as I have, I'd still be calling and asking about what's up!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/


bobjohnson
Premium
join:2007-02-03
Orlando, FL
You make a valid point.

wingrider01

join:2006-07-25
Saint Louis, MO
reply to bobjohnson
said by bobjohnson:

If the survey crew has led to the construction crew coming out, they have found a reason to extend to you without charging. If your scenario is accurate (1/4 mile for 30 homes) most likely they are interested in serving the rest of your road.

Construction team not crew, they are the ones that determine how much it will cost to extend the lines, if there is a easement and if not how much it will cost to get one granted


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
said by wingrider01:

said by bobjohnson:

If the survey crew has led to the construction crew coming out, they have found a reason to extend to you without charging. If your scenario is accurate (1/4 mile for 30 homes) most likely they are interested in serving the rest of your road.

Construction team not crew, they are the ones that determine how much it will cost to extend the lines, if there is a easement and if not how much it will cost to get one granted

That would be correct. I read that wrong. There is a big difference between Crew and Team. But I still stand by them not wanting to charge if OP's scenario is accurate.
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wingrider01

join:2006-07-25
Saint Louis, MO
said by bobjohnson:

said by wingrider01:

said by bobjohnson:

If the survey crew has led to the construction crew coming out, they have found a reason to extend to you without charging. If your scenario is accurate (1/4 mile for 30 homes) most likely they are interested in serving the rest of your road.

Construction team not crew, they are the ones that determine how much it will cost to extend the lines, if there is a easement and if not how much it will cost to get one granted

That would be correct. I read that wrong. There is a big difference between Crew and Team. But I still stand by them not wanting to charge if OP's scenario is accurate.

tried it for a business installation that the side benefit would have been a new sub-division with about 60 homes, charter wanted to charge us 8K to extend the line to a point right in front of the business which was also right across the street of the new sub division. they wanted us to foot the bill for the extension of the line so they could not only get our business but the new sub divisions business


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
I should start running a business like that Tell my potential customers to pay for everything so I don't have to invest in anything and there's no waiting for ROI. Hmm, whatever happened to "If you build it they will come?"

wingrider01

join:2006-07-25
Saint Louis, MO
said by bobjohnson:

I should start running a business like that Tell my potential customers to pay for everything so I don't have to invest in anything and there's no waiting for ROI. Hmm, whatever happened to "If you build it they will come?"

Urban legend just like "the customer is always right" is a urban legend.

Infrastructure costs, both in legal fees and construction and upkeep, the end users will foot the bill either by higher monthly charges or a up front payment for the work. 60 homes is not a good return considering there is no promises that all 60 will pick charter as their provider for cable and internet. Direct tv is prevelant in the area I work and live with dish a close second. In my subdivision of 130 homes home the majority have sat dishes - mine included, I only have charter for internet.

wingrider01

join:2006-07-25
Saint Louis, MO
reply to bobjohnson
said by bobjohnson:

I should start running a business like that Tell my potential customers to pay for everything so I don't have to invest in anything and there's no waiting for ROI. Hmm, whatever happened to "If you build it they will come?"

Urban legend just like "the customer is always right" is a urban legend.

Infrastructure costs, both in legal fees and construction and upkeep, the end users will foot the bill either by higher monthly charges or a up front payment for the work. 60 homes is not a good return considering there is no promises that all 60 will pick charter as their provider for cable and internet. Direct tv is prevalent in the area I work and live with dish a close second. In my subdivision of 130 homes home the majority have sat dishes - mine included, I only have charter for internet.

opticnode

join:2010-12-01
Birmingham, AL
They won't do it.. So I am getting my city involved.. I live in a small city/town. Makes no sense for the to service an entire neighborhood expect one street. Cost effective or not.. Why not run cable in the entire neighborhood? Half my street has it, then it just "stops".


InTheKnow

@charter.com
Opticnode keep pushing the point. There is going to be a big construction push to build out plant to subdivisions that havent been serviced in Alabama / Georgia starting later this year.