Saint Clair Shores, MI
said by Hall:Mr Einstein, maybe you should re-read the post. Didn't say the the same faulty software was installed 5 times. Motorola sent a critical update and updates to the apps that came on the phone, and my purchased apps, etc. It could have been any of the above but the SAME single update was never determined to have hurt the phone but Sprint had no other explanation. A phone right out of the box had a "Camera disabled by Admin" alert. Soooo, wanna take a stab what it was? Sprint tried to blame an app that I had been running for months (Go SMS) to be the reason my phone wasn't sending text's and resetting the transmit side of the phone. Then after getting a replacement phone because the techs determined my receive side was bad anyway, I went back in and showed the store that it was doing the SAME thing with ONLY native apps installed. I just wanted a phone that didn't miss calls, rebooted in the middle of a call or just worked when I wanted to use it without having to turn it off, then back on.
Replaced a phone 5 times because of (the same faulty) software that kept getting pushed to it ? Pure genius...
Pure genius? Maybe not, but I didn't want to be an IDIOT and take a cheaper less capable phone to replace mine, therefore, I had no problem with using that 8 bucks a month I pay for this kind of thing. I purchased the phone out right so why would I take a 200.00 phone for one I paid 400 for? Now, maybe you would?