ishtar001 Premium Member join:2005-05-19 Long Branch, NJ |
Getting only 2 Mbps with a 4-7 Mbps planI had the same problem last year, in August 2012. It improved shortly after I posted here but I'm down to 2 Mbps again while still paying for a 4-7 Mbps plan. I would gladly switch to FIOS but it's not available in my area.
From August 2012: «The details of my plan on the My Services page show that I have the "High Speed Internet Advanced" with "downstream connection speeds between 4 - 7 Mbps". Except I'm only getting 2 Mbps (precisely 2.021 Mbps downstream and 0.691 Mbps upstream, as shown on the attachment).
How do I get in touch with Verizon to let them know something is wrong?
Thank you in advance! ishtar in NJ» |