dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
18
ChappyHappy
join:2011-04-25

ChappyHappy

Member

Re: Considering TSI and is unsure about a few things.

When I cancel Rogers internet, how should I give the cancellation notice?
On the Rogers statement, it says Jan 29 - Feb 28, Mar 29-Apr 28. When should I call to minimize the stupid 30days extra charges when I'm not hooked up (like wireless does). I call on the 27, 28, or 29?

Thanks!
vincom
join:2009-03-06
Bolton, ON

2 edits

vincom

Member

rogers only does a min of 30 day cancelation from whenever u call, doesn't matter what your statement date is
eg: if you have a 1st to the 30th day monthly bill and u call on the 15th day, you account/service will be cancelled on the next month on the 15th day and your bill will be prorated for the 15 days

jmck
formerly 'shaded'
join:2010-10-02
Ottawa, ON

jmck

Member

it's 30 days for Rogers, however it gets cancelled right away when you return your equipment.
vincom
join:2009-03-06
Bolton, ON

vincom

Member

they told me on the phone that its their terms of service,, are you sure about that, if so they screwed me for an extra month

elwoodblues
Elwood Blues
Premium Member
join:2006-08-30
Somewhere in

elwoodblues to ChappyHappy

Premium Member

to ChappyHappy
The 30 days no longer applies, they dropped that requirement.
vincom
join:2009-03-06
Bolton, ON

vincom

Member

when exactly, I just cancelled them last month

Gimli
Premium Member
join:2006-01-03
l5a2o4

Gimli to elwoodblues

Premium Member

to elwoodblues
said by elwoodblues:

The 30 days no longer applies, they dropped that requirement.

Yes... when did they drop that requirement?