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TSI Lover

@teksavvy.com

Only MAC Address - Want to provision new modem.

Is the Mac address enough to provision a new modem?

Hi I am a Teksavvy customer who has just bought a DCM475 from Amazon. It should arrive tomorrow. I asked for the serial and the MAC from the seller before he shipped it out to me. He only provided the MAC address. Would that be enough to start the provisioning process so I can save some time for the process to complete?

Thanks!


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Hello,

The Serial # will be required as well as the MAC address to have the modem provisioned.

Once the modem is provisioned, your current modem will stop working & you may be able to plug the new modem then.

Martin
--
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
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