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STi6
join:2013-05-11
Scarborough, ON

STi6

Member

[DSL] Group discount removed when upgrade

Upgrading from 6/0.8 to Fibe 15/10 and I was told my grandfathered $2 group discount will be removed.

True?

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

Hello,

That would be correct. Any change will remove the group discount.

Regards,
Martin
STi6
join:2013-05-11
Scarborough, ON

STi6

Member

Thanks Martin for your confirmation. Some cust serv required training as I was told once my group discount will remain untouched

addp009
Premium Member
join:2003-03-08
Kitchener, ON

addp009 to STi6

Premium Member

to STi6
Does this apply to referral discounts?

Mike2009
join:2009-01-13
Ottawa, ON

Mike2009

Member

I think it's just the group rate not the referral discount.

cluster5
join:2005-10-12

cluster5 to addp009

Member

to addp009
said by addp009:

Does this apply to referral discounts?

Hey,
I had some problems with that. Each time I would change something for my ref, I would then have to call teksavvy and have them reestablish that I had referred them. I guess they tied the ref discount to the OID and not the CID (I'm speculating). Either way, it's annoying.