said by veriphone:Here are the latest speed tests results I just did. It is evening hours ...and the nightmare has began again...I can not even get half the speed any more...and as you can see from the last test it is so bad now that the up speed is better than the down speed!!!!??
TSI just told me despite the 48 hrs period expiring they still have no answer from Cogeco about the reason for my problems....
Next step will be to message Marc himself...
[att=1]
[att=2]
[att=3]
Your Speed Result:
Download Speed: 2265 kbps (283.1 KB/sec transfer rate)
Upload Speed: 2095 kbps (261.9 KB/sec transfer rate)
Your Speed Result:
Download Speed: 1848 kbps (231 KB/sec transfer rate)
Upload Speed: 2085 kbps (260.6 KB/sec transfer rate)
I guess things are getting from "normal" ....to "SUPER NORMAL"...
When I get my next bill I will pay TSI "up to" the amount they ask for...something like 10% sounds fair based on the 10% speeds they've been selling me.....lets see how they like that!!!
Yeah, that's not normal for a 20 Mbps connection, even during evening congestion. Evening congestion is normal but your situation seems worse than normal.
Of course the true test is real-world usage, and you indicate that you can't play CBC video clips - so that's that. But I do notice the speed test servers you're using are fairly far away, do you have a closer one you can test?
But as I said, your real-world usage is suffering, so no artificial speed test can tell you what you don't already know - something's wrong. Unfortunately everyone seems to be washing their hands of it but it looks like an overloaded local node which they should be seeing...if they actually cared.