So I got my internet cable service on the 19th of April and got charged on the first full month. Today, I received an invoice for next month's payment. Now my question is, how did it happen that my prepaid monthly billing date fell on the 14th of every month where in fact it should be the 19th? Thanks for the help in advance.
TekSavvy always bills 5 days before you're actual billing period (is this the right term here?). What you're paying for on the 14th will cover the upcoming 19th until the next 19th.
I think it would help if it said on the invoice what period the payment is covering, like Rogers does on their invoices. (/DD - /DD)
At least this my understanding of how TSI does their prepaid invoicing.