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rlt2562
The Wizard of Speed and Time
Premium
join:2002-12-23
Haughton, LA
kudos:1

[Service] Successful cancellation info

I successfully cancelled my XM service today (5/16/13), using this toll-free number I found at the GetHuman website:

866-635-4070

When the automated announcement answered, I hit 1 then 2, which gave me a real person immediately. I told her I needed to cancel. She asked for my phone number associated with the account, and then transferred me back to the U.S. I spoke with a very nice woman by the name of Tracy, and I told her I needed to cancel. She asked why, I simply said 'financial reasons'. She politely offered a few choices to try and remain, I declined. She then cancelled my account, told me how much my credit card refund would be, and gave me a confirmation number. All-in-all, very painless, took less than 10 minutes from dial to hang-up.

Anyone need a SkyFi2 in good condition with the home & car docks?


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Well, I'M not The Kirk, tell ME what your function is!