dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
3092
share rss forum feed

Jeremy W

join:2010-01-21

[Praise] Free 3-month Extreme 105 Upgrade

Did anyone else get a free 3-month upgrade to Extreme 105? I just received an email saying that I was getting it for being a loyal customer, and sure enough once I rebooted my modem my speeds have more than doubled. Thanks Comcast!



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

How does the free upgrade expire? Does it end automatically after three months or do you have to cancel it yourself to prevent being billed for it?


Jeremy W

join:2010-01-21

The email explicitly stated that after 3 months I would automatically be moved back to my previous speeds and would not have to take any action.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Keep an eye on your bill anyway And perhaps not rebooting your modem will postpone the downgrade.


Jeremy W

join:2010-01-21

Good ideas!



SHoTTa35

@optonline.net

Sweet, i'd love to get those kinda bumps



threehundred

@myvzw.com
reply to Jeremy W

It's a trial of three hundred thousand customers. The biller code is built like the guarantee premium channels(3 month free premium for customer guarantee issues) are, they disappear from the account at expiration.



RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1
reply to Jeremy W

No, no free upgrades here.


raffoutroud

join:2010-03-31
Lynnwood, WA

said by RR Conductor:

No, no free upgrades here.

The 300,000 have been emailed, if you didn't get the email you're not one of them.


TriForce

join:2008-05-27
Chico, CA
reply to Jeremy W

Can anyone explain why Comcast is doing this and why only 300,000 customers can get it? This is the first time I'm hearing this.


Jeremy W

join:2010-01-21
reply to threehundred

said by threehundred :

It's a trial of three hundred thousand customers.

Lucky me!


RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1

said by Jeremy W:

said by threehundred :

It's a trial of three hundred thousand customers.

Lucky me!

Where are you located?


Randomer

@comcast.net
reply to Jeremy W

what does the email look like? curious o.O



Darknessfall
Premium
join:2012-08-17
kudos:6

I got an email....

Telling me I should upgrade to Blast Plus!



beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5

1 recommendation

reply to TriForce

said by TriForce:

Can anyone explain why Comcast is doing this and why only 300,000 customers can get it? This is the first time I'm hearing this.

My guess, testing network conditions with higher tiered plans. No better real world test than giving a bunch of customers a boost. Should be a good sign of things to come.


gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
kudos:8

2 edits

1 recommendation

said by beachintech:

said by TriForce:

Can anyone explain why Comcast is doing this and why only 300,000 customers can get it? This is the first time I'm hearing this.

My guess, testing network conditions with higher tiered plans. No better real world test than giving a bunch of customers a boost. Should be a good sign of things to come.

I fully expect the Extreme package 105/20 to become the new Blast in the next 2 years at most!

GmDude66

join:2007-09-09
York, PA
Reviews:
·Comcast

1 recommendation

reply to Jeremy W

Click for full size
Got it York, PA

Jeremy W

join:2010-01-21

1 edit
reply to RR Conductor

said by RR Conductor:

Where are you located?

Canton, a suburb of Detroit.


gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
kudos:8
reply to GmDude66

said by GmDude66:

Got it York, PA

This was very nice of Comcast to do this!

I was not one of the lucky ones however

bman212121

join:2005-06-09
reply to Jeremy W

This is actually kind of interesting. I wonder if this test will finally allow them to get rid of the $250 setup fee for the 105 plan. At the least if the testers wanted to upgrade to 105 it would seem like they should be able to get the fee waived.

Also, I'm guessing that you are on Blast Jeremy. I wonder if they also picked some users there were on performance or if it was only customers who were already at 50mbps.



Oregonian
Premium
join:2000-12-21
West Linn, OR
reply to Jeremy W

No email for me either.

Still very much enjoying the 50/10 Blast! upgrade!



tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:5
Reviews:
·Comcast
reply to TriForce

said by TriForce:

Can anyone explain why Comcast is doing this and why only 300,000 customers can get it? This is the first time I'm hearing this.

It is a market test.
it is only a test,
had it been intended for you,
an email would have been sent.
please stay tuned for further instructions.


MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
Reviews:
·Comcast

1 recommendation

reply to Oregonian

said by Oregonian:

No email for me either.

Still very much enjoying the 50/10 Blast! upgrade!

Same here! Very fast, but who wouldn't want to go faster
--
801 Images


RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1
reply to tshirt

said by tshirt:

said by TriForce:

Can anyone explain why Comcast is doing this and why only 300,000 customers can get it? This is the first time I'm hearing this.

It is a market test.
it is only a test,
had it been intended for you,
an email would have been sent.
please stay tuned for further instructions.

Incoming-This is NOT a test, I repeat, this is NOT a test, Roger Copy, confidence is high! Mr.Johnson, get me Offutt.
--
»www.nwprailroad.com
»www.nwprr.net
»www.skunktrain.com
»www.amtrak.com
»www.amtrakcalifornia.com
»www.up.com
»www.bnsf.com


RR Conductor
NWP RR Inc.,serving NW CA
Premium
join:2002-04-02
Redwood Valley, CA
kudos:1

1 recommendation

reply to MSauk

I wouldn't mind it, but $74.95 a month for Blast! right now is about my limit for cost


Jeremy W

join:2010-01-21
reply to bman212121

said by bman212121:

Also, I'm guessing that you are on Blast Jeremy. I wonder if they also picked some users there were on performance or if it was only customers who were already at 50mbps.

Yep, I'm on Blast.


powerspec88
Premium
join:2007-03-11
Independence, MO
reply to Jeremy W

Got it here in KC. Friend was on 50/10 and got the free upgrade. He has yet to hit the max download speed but gets 20 up no issue.


Jeremy W

join:2010-01-21

said by powerspec88:

He has yet to hit the max download speed but gets 20 up no issue.

I've yet to have a speed test come in below 105/20:

djoye

join:2009-08-15
Murfreesboro, TN
reply to Jeremy W

How do they roll the speed back? Do they send the old configuration and force the modem to reboot? Why do you have to manually reboot the modem to get the speeds? I'm guessing they can't change your speed without you manually rebooting it...

Get a UPS (uninterrupted power supply), run the modem off of that and never power it down again; keep 105 until they forcefully disconnect you or come out with something better.
--
Zoom 5341



zandbak

@comcast.net
reply to Jeremy W

I received the email a week ago in Indianapolis. Never saw a speed increase after rebooting my modem and going through all the steps (still on 50 Mbps). Did tech support chat with Comcast last night and was told there is nothing on my account about a free speed increase. I asked why I received the email about 3 months free and was told it was a phishing email and to report it to Comcast immediately....