Thanks for the help guys:
I'm located in Portland, Oregon.
The modem status is fine, and we're only having the issues on on PC.
My wife's laptop has the issue on both wireless and wired. We're using an Actiontec M1000 modem and a relatively new Cisco/Linksys E1500 wireless router.
I ran a ping test which indicated some issues, how severe I don't know.
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lh4.googleusercontent.co ··· Test.JPGThe tech also mentioned that it might be here TCP/IP giving issues, which I'm going to look into as well.
Thanks again!