said by cork1958:Actually,
Most posts on here about any connection issues always seem to come from the west coast or St. Louis!!
That's only going by memory and from the years of hanging out reading about those issues!
I've NEVER had a connection issue here in Michigan!!
By connection issue, I assume you mean that you don't get speed fluctuations like the OP ?
If so, then, I only had them a loooooong time ago, when I first came with Charter, and way before the charterdirect section was made on here. It was a time when techs took the time out of their day to help people out.
I still do have connection issues, like outages, and stuff like that from time to time though.
OP, we need to know your signal #'s. to see if it is a line issue or not.