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PJL

join:2008-07-24
Long Beach, CA
kudos:2
reply to bluepoint

Re: IMG 1.9.4

Yep, I've provide Verizon with details and STB logs. To me the problem seems to occur as other recordings are starting or stopping.


danman48

join:2007-10-11
Huntington Beach, CA
reply to Timothy28

My DVR has locked up twice since they rolled out this IMG. It was pretty stable before. But since last Tuesday, I had full lock up and missed a bunch of recordings on Friday night and again tonight.

Not cool VZ...not cool.


tnsprin

join:2003-07-23
Bradenton, FL
kudos:1
reply to bluepoint

said by bluepoint:

said by tnsprin:

said by bigdaddy:

When is VHO-2 Tampa getting 1.9.4 update ?

assume the usual type rollout schedule. So not this week.

What's the usual type rollout schedule?

They rollout by dac's. I believe we currently have 8 Dac's

Typically at least 1 sometimes 2 weeks between dacs but a bigger delay after the first dac. They usually skip month ends and they also have to work around other updates occurring within their network.

Any large volume of problems reported and they slow down or even start over with a new version.


bluepoint

join:2001-03-24

said by tnsprin:

They rollout by dac's. I believe we currently have 8 Dac's

Is there a support page that shows what VHO belongs in a DAC? What is a DAC?


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:29

1 recommendation

»Verizon Online FiOS FAQ »What is a VHO?



SkyCable

@verizon.com
reply to danman48

danman48, do you recall how your box recovered from lock up? And, how long did the lock up last?



bluepoint

join:2001-03-24
reply to More Fiber

Good info there. I'm from NYC but not in Queens which is the only borough in NYC listed in the list can I assume all of NYC belongs to DAC 5?



matcarl
Premium
join:2007-03-09
Franklin Square, NY

1 recommendation

said by bluepoint:

Good info there. I'm from NYC but not in Queens which is the only borough in NYC listed in the list can I assume all of NYC belongs to DAC 5?

Yes

danman48

join:2007-10-11
Huntington Beach, CA
reply to SkyCable

said by SkyCable :

danman48, do you recall how your box recovered from lock up? And, how long did the lock up last?

First time I had to unplug the box and it restarted without issue. Second time I was able to use the Set Top Box restart function from the mention. The lock ups lasted until I reset the box.

webcobbler

join:2013-03-09
Rumson, NJ

2 edits
reply to matcarl

Is it too early to assume that I could directly connect this VMS to my switch in my room ( instead of coax ) and also the Client box to my other switch i have in my Family Room with an Ethernet cable I have right behind my tv ? As I have connected my tv, BluRay player , av receiver now ?

Or does it support just wifi and coax , no Ethernet ?

Plugging it in directly would be sweet, IMO . I'd def prefer Ethernet over coax and wifi any day. If I had that option.

Thanks.

P.S. if a device like a tv or in this case A client STB, says you can steam video ( tv channels ) via wifi, I would automatically assume one could do the same with a direct Ethernet connection.

My point if all this is that I am worried I can't directly connect the Server and Client STB to switches bc the ports will not be enabled . Also bc they didn't say anything about Ethernet port on back actually useable in place of wifi and coax. Not one mention of that.

Sorry for this little rant. My b. Lol


tnsprin

join:2003-07-23
Bradenton, FL
kudos:1
reply to bluepoint

said by bluepoint:

Good info there. I'm from NYC but not in Queens which is the only borough in NYC listed in the list can I assume all of NYC belongs to DAC 5?

All of NYC, LI, Westchester, and perhaps some other areas. Used to also include RI and Some parts of Mass, but those got a new DAC just before the rollout to those areas with 1.9.1.

Bad news is that DAC 5 has often been last or next to last in each rollout.

thetick

join:2009-06-22
White Plains, NY
reply to webcobbler

said by webcobbler:

P.S. if a device like a tv or in this case A client STB, says you can steam video ( tv channels ) via wifi, I would automatically assume one could do the same with a direct Ethernet connection.

Having done embedded development the Ethernet port may have only been used for development & debug. I worked on various embedded designs over the years that disabled Ethernet or removed the Ethernet port/jack on the final product.

thetick

join:2009-06-22
White Plains, NY
reply to tnsprin

said by tnsprin:

Bad news is that DAC 5 has often been last or next to last in each rollout.

Some of us who don't want to deal with Verizon's buggy releases are very happy to be last. Some of those horrible upgrades from the past never even made it to DAC 5. When I see Verizon STB bugs I always know how to deal with them since they have already been discussed for months on this forum.

Still no TVG HD is kind of a bummer. Shockingly TVG does have the occasional decent movie which I would prefer in HD.

webcobbler

join:2013-03-09
Rumson, NJ
reply to thetick

thetick,

So are you saying that technically, this VMS and Client box can have WiFi, but won't support Ethernet?

If this turns out to be so, I think that would not make any sense at all. Ethernet is def more reliable than wifi. IMO

Not to mention it's a lot easier to run an Ethernet cable than a coax cable somewhere.

Tv's say Wifi built in, but you can also plug in directly to the LAN port. Same thing for Apple TV, BluRay Players etc.

So idk why one can't use the LAN port on this Server or Client Box, if one chooses to.


thetick

join:2009-06-22
White Plains, NY

1 edit

said by webcobbler:

thetick,

So are you saying that technically, this VMS and Client box can have WiFi, but won't support Ethernet?

Not to mention it's a lot easier to run an Ethernet cable than a coax cable somewhere.

Tv's say Wifi built in, but you can also plug in directly to the LAN port. Same thing for Apple TV, BluRay Players etc.

So idk why one can't use the LAN port on this Server or Client Box, if one chooses to.

No re-read my post... notice MAY... I did NOT work on the STB machines Verizon deploys but I have worked on quite a few STB designs most of which were for non-US markets.

The original Roku is a good example of wifi with no ethernet you may be familiar with. It only had wifi , but the there's ethernet hardware on the board. It's disabled and an ethernet jack was never included with the final product. The ethernet was used for the prototype ONLY for development, debug, and testing.

Sympathy

join:2004-09-06
Newburgh, NY
reply to tnsprin

said by tnsprin:

said by bluepoint:

Good info there. I'm from NYC but not in Queens which is the only borough in NYC listed in the list can I assume all of NYC belongs to DAC 5?

All of NYC, LI, Westchester, and perhaps some other areas. Used to also include RI and Some parts of Mass, but those got a new DAC just before the rollout to those areas with 1.9.1.

Bad news is that DAC 5 has often been last or next to last in each rollout.

Also all north of the city in the Hudson Valley;Putnam, Orange,Dutchess counties.

webcobbler

join:2013-03-09
Rumson, NJ

1 edit

I believe I am currently receiving the IMG 1.9.4 update. My TV and STB were turned off (I have a 7232) , then a while later , I came back and my STB was on. I turned my TV on, and it does not show any Guide info. I only can change channels up and down.

I believe that is indicative on an IMG update, if my memory serves me well from the past.

Also, to check this, I went downstairs and my other STB turned itself on. I as well turned the TV on, and same thing is happening.

If this is the update, ok. I hope it doesn't take too ling to download.

I am in VHO7.

Update: After about 30mins of no Guide, The boxes just rebooted, However, there is still now Guide. MAybe it is loading now for another 1/2 hour.


Timothy28

join:2006-05-13
Lewisville, TX

said by webcobbler:

I believe I am currently receiving the IMG 1.9.4 update. My TV and STB were turned off (I have a 7232) , then a while later , I came back and my STB was on. I turned my TV on, and it does not show any Guide info. I only can change channels up and down.

I believe that is indicative on an IMG update, if my memory serves me well from the past.

Also, to check this, I went downstairs and my other STB turned itself on. I as well turned the TV on, and same thing is happening.

If this is the update, ok. I hope it doesn't take too ling to download.

I am in VHO7.

Update: After about 30mins of no Guide, The boxes just rebooted, However, there is still now Guide. MAybe it is loading now for another 1/2 hour.

Give it a little more time. If the guide still doesn't come, i would reboot it by unplugging it.l


nascar

join:2000-02-28
Verona, NJ
kudos:2
reply to Timothy28

it's up


webcobbler

join:2013-03-09
Rumson, NJ

3 edits

After about 1:45 mins, both my STBs shut off. I assume that the IMG update is complete.

Just checked, and after I got the FiOS startuo screen, everything seems good to go.

Both my boxes now say: IMG 1.9.4 ; Build Number: 16:13 ; Data Object Version: 36:13


bsangs

join:2002-08-21
Montclair, NJ
Reviews:
·Verizon FiOS
reply to nascar

said by nascar:

it's up

Not here. (And quite frankly, not sure I want it based on some of the comments above.)


Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX
kudos:1
reply to Timothy28

Can't fathom the excitement around this update myself. I can't find anything of substance that has changed.
--
My Gallery
Formerly Nezmo


webcobbler

join:2013-03-09
Rumson, NJ

If there is nothing that seems to be different besides a few menu items etc, then maybe this update was a backend enhancement or something.

I only say this because going from 1.9 to 1.9.1 , there was a physical change in the Guide background and colors (ex: the Channel Guide went from grey to dark blue) , and they brought the Mini Guide. If I remember correctly.

If it was a backend enhancement then even if we can't see any changes, the improvements are on their end. And I am fine with that.


PJL

join:2008-07-24
Long Beach, CA
kudos:2

I haven't seen the "jitter" during playback, so I suspect that was part of the fix.



bluepoint

join:2001-03-24

said by PJL:

I haven't seen the "jitter" during playback, so I suspect that was part of the fix.

So the jitter you said in the first page is gone?

said by PJL:

Since 1.9.4 I'm getting freezing/jitter/etc. on DVR playback.


PJL

join:2008-07-24
Long Beach, CA
kudos:2

I'm not seeing jitter now. It was more drops and freezes, but those have stopped.



bluepoint

join:2001-03-24

ok, thanks. We can now have the updates with confidence that it will be fine.


PJL

join:2008-07-24
Long Beach, CA
kudos:2
Reviews:
·Verizon FiOS

said by bluepoint:

ok, thanks. We can now have the updates with confidence that it will be fine.

I believe the jury is still out. It's only been in the field for a few days and unfortunately sometimes it takes awhile for a problem to show its ugly fact. I'm hopeful however.


MeatChicken

join:2007-08-15
Paramus, NJ
reply to Timothy28

At 9:30 Am today, after reading this thread that people im my VHO had the update,
I turned on my 7232 just before going to work, & it came up on the last viewed channel from the night before ,
when I tried a keypress on the remote a box appeared in the upper right of the screen that said " We are currently downloading an update to your box. This will only take a minute, and remote keys will not function until completed"
I had never seen this before, the box & TV was obviously "on" & tuned to a channel, not apparently downloading ....
After a min, the remote keys were responsive, and I checked & now have 1.9.4 ... I had to get to work & didn't check the other boxes ..
I can verify that the info bar you bring up by pressing play on a show that was previously recorded now has the current time clock in the upper left, same as live info bar, this had been missing in 1.9 & has been restored ...



MeatChicken

join:2007-08-15
Paramus, NJ
reply to Timothy28

As an update to my post above, when I got home from work, I turned on a 7100 bedroom box, & the same message appeared in the upper right while tuned to a station as soon as I hit a remote key, & it needed a min ...