JohkalCool Cat MVM join:2002-11-13 Pennsyltucky
1 recommendation |
Johkal
MVM
2013-May-30 6:28 pm
[CustSvc] Chris: Comcast Products Specialist [amusing]Just a funny observation: Every time I'm on the "Products" page I get a pop-up from "Chris" the Comcast Product Specialist. I've even asked: "Why can't the bot pick random fake names instead of Chris. I was told twice that "yes my name is Chris". Really! Too funny. Chris must get some serious overtime working 24/7 dedicated to me. LOL! |
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EGThe wings of love Premium Member join:2006-11-18 Union, NJ
1 recommendation |
EG
Premium Member
2013-May-30 6:34 pm
[CustSvc] Re: Chris: Comcast Products Specialist [amusing]LMAO ! |
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Motorola MG8725 Asus RT-N66
1 recommendation |
HA! I always saw that too!! Chris surely is dedicated!!!
Chris: Thank you for visiting Comcast. What questions can I answer for you today? You: Are you really named "Chris?" I always see the same name everytime I come here. Chris: Yes, I am. We have many Comcast chat representatives at any given time; you might have spoken with a different agent named Chris. Chris: How may I help you today?
LOL! |
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1 recommendation |
to Johkal
Somebody should ask how many Chris' work there |
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graysonf MVM join:1999-07-16 Fort Lauderdale, FL
1 recommendation |
to Johkal
Chris: How may I help you today? You: Change your screen name. Chris: Why would I want to do that? You: Because I call BS, it's not your real name? |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky
1 recommendation |
to Darknessfall
said by Darknessfall:HA! I always saw that too!! Chris surely is dedicated!!!
Chris: Thank you for visiting Comcast. What questions can I answer for you today? You: Are you really named "Chris?" I always see the same name everytime I come here. Chris: Yes, I am. We have many Comcast chat representatives at any given time; you might have spoken with a different agent named Chris. Chris: How may I help you today?
LOL! I'll guess the jig is up now for Bot Chris. I wonder if there is "Chris" training for the CSRs. You are Chris: "SAY IT"! You are Chris: "SAY IT"! You are Chris: "SAY IT"! |
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SunnyRuns from Clowns
join:2001-08-19
1 recommendation |
to Johkal
I don't blame Chris. I would probably lose sleep watching you, too. |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky |
Johkal
MVM
2013-May-30 8:51 pm
I hope Chris is well compensated for watching my sorry arse. Glad I don't enable my lappy camera when I'm lounging in my boxers. |
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NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA
1 recommendation |
Are you saying you wouldn't want Bot Christine to check out your shorts? |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky |
Johkal
MVM
2013-May-30 9:49 pm
Haa...Haa..well if you put it that way; Too funny! |
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Motorola MG8725 Asus RT-N66
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said by Johkal:Haa...Haa..well if you put it that way; Too funny! |
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RR ConductorRidin' the rails Premium Member join:2002-04-02 Redwood Valley, CA
1 recommendation |
to Johkal
You mean you never said "Hi Chris, so, are you lonely tonight? What are you wearing Chris?" LOL |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky
1 recommendation |
Johkal
MVM
2013-May-31 5:24 am
...and then suddenly my service is bumped down to Economy. |
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RR ConductorRidin' the rails Premium Member join:2002-04-02 Redwood Valley, CA ARRIS SB6183 Netgear R7000
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said by Johkal:...and then suddenly my service is bumped down to Economy. LOL Uh oh |
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KeepOnRockinMusic Lover Forever Premium Member join:2002-11-08 Beaverton, OR |
to Johkal
lol, I noticed that too while gathering information to order Cable TV last month. It took me a few days to realize Chris was just a bot. It's funny that the call it "live assistance" |
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Marcer Premium Member join:2007-07-08 Hamilton, ON
2 recommendations |
to Johkal
Acronym?
C omcast H elper R obot on I nternet S erver |
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neufuse join:2006-12-06 James Creek, PA |
to Johkal
*runs down steps mad* Who are you chating with at 3am?
uh... it's CHRIS from Comcast
what are you wearing "CHRIS from Comcast"?
uh... Hi I am Chris! |
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neufuse |
to Johkal
Chris: Just type your question below. Me: If you are not a bot, what is 1 + 2? Chris: I can't answer that for you, but I can answer your questions on adding new services for you! |
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Motorola MG8725 Asus RT-N66
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said by neufuse:Chris: Just type your question below. Me: If you are not a bot, what is 1 + 2? Chris: I can't answer that for you, but I can answer your questions on adding new services for you! I don't believe it's a bot, just a lot of script readers. Mine actually added the numbers . |
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neufuse join:2006-12-06 James Creek, PA |
I was just joking with that |
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Motorola MG8725 Asus RT-N66
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said by neufuse:I was just joking with that Oh "Facepalm" |
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SCADAGeo Premium Member join:2012-11-08 N California
1 recommendation |
to KeepOnRockin
said by KeepOnRockin:It's funny that the call it "live assistance" said by Davesnothere's chat log with MagicJack's Ashley : -------------------------------------------------------------------------------- You: offer is no good if no info about number porting -------------------------------------------------------------------------------- Ashley Says: Remember, when you order today through this chat you will receive FREE SHIPPING! CLICK HERE to take advantage of this limited time offer! -------------------------------------------------------------------------------- You: bs bots ! -------------------------------------------------------------------------------- Ashley Says: My name is Ashley and I'm a live virtual agent. -------------------------------------------------------------------------------- You: LIVE VIRTUAL ? --------------------------------------------------------------------------------
Hey Chris, I believe Ashley would be a perfect match for you! |
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2 recommendations |
said by SCADAGeo:Hey Chris, I believe Ashley would be a perfect match for you! Please don't encourage them to get together, as I believe their offspring would grow up to become Skynet! [See: » en.wikipedia.org/wiki/Sk ··· minator) ] |
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SCADAGeo Premium Member join:2012-11-08 N California |
SCADAGeo
Premium Member
2013-Jun-3 5:04 am
said by telcodad:Please don't encourage them to get together, as I believe their offspring would grow up to become Skynet! Perhaps they could *cough* virtually *cough* get together in Electric Dreams. |
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NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
1 recommendation |
Is that where they would dream of electric sheep? |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky |
Johkal
MVM
2013-Jun-13 5:34 pm
Just had to stir the "Chris" pot one more time. Just had another interaction with my dedicated CSR Chris trying to cancel HBO. Who would ever know that you can't downgrade services online. I didn't know. Oh & yes I called Chris "Chip" through the conversation with no reaction. LOL! Transcript: Chris: Hi, Im a live Comcast products specialist. What questions can I answer for you today on adding new services? Chris: Just type your question below. You: Hello Chip, I would like to drop HBO please. Chris: How may I help you today? You: As I typed already: I would like to drop HBO please. Chris: I am sorry to hear that you would like to remove your HBO premuim channel. I understand that you are trying to save however I would like to set expectations that we do not downgrade service here online. Chris: I can assist you with adding services or upgrading here on this website. To discuss lower priced options or removal of service, please call our Customer Service Team at 1-800-COMCAST (1-800-266-2278) for more information. They will be able to access your account information and see what options are available to you. You: That is disappointing Chip; I wish there were disclaimers. Chris: I sincerely apologize, however we do not have access to view your account here online. I can only assist you in upgrading or adding service here online. Kindly call the number to better assist you in dropping your HBO channel. You: Thanks Chip & I will do that. Have a great night Chip! Chris: You too and you're welcome. Just to let you know that with our Triple play bundled services offer more savings and have the convenience of having all three services on one bill! Chris: Is there anything else I can help you with today? You: Nothing more Chip. See ya! Chris: Thank you for visiting Comcast today. I hope you'll come visit us again soon. Chris: Have a great day. |
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IowaCowboyLost in the Supermarket Premium Member join:2010-10-16 Springfield, MA 1 edit |
to Johkal
I get that too.
I am thinking of getting their home control offering (home automation without the security part) and I was browsing their pages on that offering and I got that popup with the agent's name being Chris.
I think it's the online version of salesman hounding the customers. It's like going to the mall and getting hounded by the salesman. Furniture stores are the worst for salesman harassment, especially Sleepy's and Raymour & Flannigan. If I go into a store, I like to browse the merchandise, take notes, and research the product before buying it.
The Best Buy at Holyoke Mall knows me because I go there often and I spend quite a bit of money there and they know my shopping style and that if I need advise on a product that I will ask for it.
I notice chat pop ups on many sites and not just Comcast.com, Verizon Wireless and the Verizon landline site does that too along with many others. If you want to avoid that, then try to visit the site late at night when their staffing levels are at the lowest. |
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NoScript addon for Firefox blocks it too. |
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1 recommendation |
to Johkal
FYI - Just saw this blog item about our favorite Comcast product specialist "Chris": Are you being served? Comcast chat from hellSummary: Jason Perlow needed to know just one thing: Was his address serviceable? More than one hour of call center sales talk later, he got his answer.By Jason Perlow, ZDNet - July 31, 2013 » www.zdnet.com/are-you-be ··· 0018803/ |
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JohkalCool Cat MVM join:2002-11-13 Pennsyltucky 1 edit |
Johkal
MVM
2013-Jul-31 5:19 pm
Wow, Chris gets around! LOL!
Just have to add: A buddy I use to work with is working for Comcast for the past year. In fact, he saw my ticket & came to my house to address my signal issue. And yes, his name is "Chris". LOL! |
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