said by jimboe:i dont see how they could do that. You currently have a 500GB DVR.
You'd be getting a downgrade.
I asked the CSR about that and he said he wasn't sure about what I would get because I didn't pay anything when I upgraded from the 6416 to the 7232 for the MPEG4 revolution (which hasn't happened here yet, so far as I know).
However, that was last night. I called the V* store this AM and they told me they have 500 GB 7232s in stock and that's what I would get in exchange.
The weird thing is that I decided to try a reboot (from the STB menu) this AM (after I talked to the V* store) and all the DVR functions came back, including all the recorded shows, which do play. There were a couple I still wanted to watch so I'm doing that now (taking a break here). It's been running OK for about 3 hours. I'm thinking it might be a component temperature issue since the room, yesterday, was at 76° but this AM it was 71°. The DVR itself is cool to the touch as it was last night.
The CSR said that they'd gotten a batch of 7232s that had defective internal SATA cables that randomly, physically disconnected but that my particular unit was not in the S/N range supposedly affected but, who knows...
I still don't trust the darn thing so after I view the shows I wanted to see, I'm going to swap it later today - have until ~6 PM.