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watts3000
join:2002-01-21

watts3000

Member

[HSI] thinking about downgrading internet

Guys as of right now I have the 100meg package I am thinking about down grading to the 30 in order to lower the bill. We run voip and stream a lot off of Hulu, Netflix and Youtube. Also we are above average to heavy down loaders. I understand that the 30 meg has a 250 gig cap but I'm more concerned with the performance of the 30meg when it comes to pulling multiple HD streams from the sources I've listed. So for all of you that have the 30meg is it enough for your all of your task?

SHoTTa35
@kfvaluation.com

SHoTTa35

Anon

Netflix is like 6Mbps and YouTube is about the same for HD. So as long as you aren't doing 5 of them at the sametime you'll be ok. Obviously downloading some large file will impact speeds available to YouTube/Netflix because by default downloads will try to use all the bandwidth available. It should automatically share the bandwidth but some routers don't work so well. That's where QoS comes in, you can specify Netflix/Youtube/Hulu servers get X amount of bandwidth when in use.
Zappa2000
join:2001-12-16
Kalamazoo, MI

Zappa2000 to watts3000

Member

to watts3000
Right, kind of a odd question.
If you are using more than 30Mbps right now, then, of course you can't continue doing what your doing.

Throttle down your current connection to 30Mbps (via router settings--if your router supports bandwidth caps) and see how you like it.
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned) to watts3000

Member

to watts3000
30 meg shouldn't be an issue. Even Netflix Super HD is only 7 Mbps. 2 of those streams is 14 Mbps. Hulu Plus doesn't have anywhere near that bitrate. Not sure what the max bitrate of a Youtube video is. Worst case scenario you don't like and you go back. I think two 30 Mbps connections is a little cheaper than one 100 Mbps connection so maybe that would be another option.
kherr
Premium Member
join:2000-09-04
Collinsville, IL

kherr

Premium Member

I wonder if Charter could be so cruel as to charge a $200 install if he went back to 100M ....
watts3000
join:2002-01-21

watts3000

Member

The rep told me that if I did want to go back there would be a 199 charge. I am hoping that Charter comes out with a another package maybe 50 or 60.

KoRnGtL15
Premium Member
join:2007-01-04
Grants Pass, OR

KoRnGtL15 to kherr

Premium Member

to kherr
Yep they sure are. I was told the same. Downgrading and if you ever want it again. $200 charge.
bamaguy
join:2007-01-20
Tuscaloosa, AL

bamaguy to watts3000

Member

to watts3000
I have been thinking about downgrading as well to the 50meg business plan. My only concern is the $200 fee to go back to the 100meg if I don't like it. Which is gives me my problem. I can not achieve the 100meg speeds 95% of the time at night anyways but, if I downgrade to actually the 50meg business plan I wonder if I can at least get that because that is actually about what I get in the evenings anyway. I never ever have gotten the 5 meg up, max is about 4meg anyways and to tell you the truth I'm about tired and complaining about my speeds and they want me to take off every time to have a tech come to my house and say "nothing wrong here, I will escalate to my supervisor". But to answer the ops question if you can sustain the 30meg then you probably won't have a huge problem.
watts3000
join:2002-01-21

1 edit

watts3000

Member

I also thought about business but that can be a lot more expensive than the residential my goal is to save money. However, I saw a commercial last night where Charter was offering the 30 meg business for 55.00. The one thing I like about business is there should be no caps and if I decide to test an email server ports are actually open. Also a lot of time when getting any business class service they want to charge install fees so the residential might be best for me.
watts3000

watts3000

Member

I am going to stick with residential service I just got off the phone with business sales. You can get the 30 meg connection standalone for 65.00 per month however I can get the same connection from residential for 39.00 that's what I was quoted. The only benefit of the business connection is no cap and there will not be any ports blocked.
zed260
Premium Member
join:2011-11-11
Cleveland, TN
Netgear R7000

zed260

Premium Member

said by watts3000:

I am going to stick with residential service I just got off the phone with business sales. You can get the 30 meg connection standalone for 65.00 per month however I can get the same connection from residential for 39.00 that's what I was quoted. The only benefit of the business connection is no cap and there will not be any ports blocked.

well you also get higher priorty support and if the node does get congested your givin higher traffic priorty
watts3000
join:2002-01-21

1 edit

watts3000

Member

Just did the downgrade

handro
@charter.com

handro

Anon

Charter has done away with the 250 gig limit as of this month FYI.

msmisfit
join:2004-09-13
Atlanta, GA

msmisfit

Member

Has the 250 GB limit been replaced with something higher/lower or truly eliminated for 30M customers?
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned) to handro

Member

to handro
said by handro :

Charter has done away with the 250 gig limit as of this month FYI.

LINK? because their TOS doesn't indicate that.
watts3000
join:2002-01-21

watts3000

Member

I have not heard anything about that my biggest reason for dropping the 100 was all about the money. However, that would be a huge plus if they did.

»www.myaccount.charter.co ··· #monthly

compuguybna
join:2009-06-17
Nashville, TN

compuguybna to handro

Member

to handro
Become a registered member (not an anon. one) or post a credible link stating the information.

otherwise its bogus.
said by handro :

Charter has done away with the 250 gig limit as of this month FYI.

88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned) to handro

Member

to handro
said by handro :

Charter has done away with the 250 gig limit as of this month FYI.

Still waiting for proof.
mdavej
join:2004-06-09
united state

mdavej to watts3000

Member

to watts3000
Why would they remove all caps? That would be great, but I don't see what would motivate them to do such a thing.
gbondy
join:2002-11-22
Edwardsville, IL

gbondy to KoRnGtL15

Member

to KoRnGtL15
said by KoRnGtL15:

Yep they sure are. I was told the same. Downgrading and if you ever want it again. $200 charge.

Heck, I was told I had to pay $199 just to get rid of the stupid monthly modem fee to be on a "current plan".

Pay $199 to "install" a service I already have. Yeesh.