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TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

Cable Outage [Kitchener/Waterloo/Cambridge] 07/06/2013

Hello,

We are currently experiencing a Routing issue on the Kithcener POI in. We are working to resolve this issue as soon as possible.

We thank you for your patience.

Thanks,

Martin



Maxx2006

join:2013-02-02
Cambridge, ON
kudos:2

1 edit

Down in Cambridge my son is pissed was playing a game and winning.
Oh well it is what it is.

Mike



TSI Ashleigh
Premium
join:2013-02-24
Chatham, ON
kudos:8

Hello Everyone,

We have just received an update indicating this issue should be resolved by 9: 30 pm on June 7th, 2013.

Thanks again for your patience while we fix this.

Thank you
Ashleigh
--
TSI Ashleigh - E-Services.
Authorized TekSavvy Employee



pronking

@telus.com
reply to Maxx2006

Any Ideas on how long it's going to be. This 3G internet just isn't cutting it to stream porn.


keithlittle

join:2011-09-22
Cambridge, ON
reply to TSI Outages

Thanks for the update -- we have company over and we've broke out the board games. Hoping to watch Netflix later though.



TSI Ashleigh
Premium
join:2013-02-24
Chatham, ON
kudos:8

Hello Keithlittle,

Aw, tell your company we apologize for this inconvenience; and we are working to have this fixed quickly.

Have a wonderful night!!

Ashleigh
--
TSI Ashleigh - E-Services.
Authorized TekSavvy Employee



Husika

@telus.com
reply to TSI Outages

My phone is burning up with tethering... hurry!!



Mark T

@blackberry.net
reply to TSI Ashleigh

Are we still looking at it being fixed tonight?



PlatooN

join:2007-02-13
Kitchener, ON
reply to TSI Ashleigh

Innnnnttttttteeeeeerrrrrrrrrrrwebs!

I need them


Shada

join:2007-03-09
Stratford, ON
reply to TSI Outages

mine is back up now

Stratford ontario


jett

join:2003-06-28
Kitchener, ON
reply to TSI Outages

9:30 pst ?



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24

No EST... I just asked our NOC if they could poke them for an update...

"No updates as of yet.
I just called back, since the original estimate at 21.30 has now passed.
There are no further details available for our ticket at this point.
I will keep inquiring until this thing gets solved."
--
TSI Andre
Director of Online & Operations Intelligence

TekSavvy Website | TekSavvy Blog | Follow Me on Twitter (@AndreCleroux)



Mark t

@blackberry.net

That's a shame. This has been happening in my are fairly frequently, lately. I love the price, and the idea of supporting TS, but unfortunately...when I need the internet, I actually NEED it. I'm not on it for torrents or Angry Birds. Net down for 2+ hours messes up work in a big way.



Mathmagician

@rogers.com
reply to TSI Outages

It's 9:30. Any word on an update?

I needs my internets!



Mark T

@blackberry.net

No kidding. This is a little ridiculous.

Expand your moderator at work


TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON
reply to TSI Outages

Re: Cable Outage [Kitchener/Waterloo/Cambridge] 07/06/2013

Hello,

New ETA tentative for 11:30pm as there was equipment failure which requires replacement. Thank you for your patience.

Regards,
Martin



Thraxisp

@rogers.com
reply to TSI Ashleigh

Still down in Waterloo.



Waterloo kid

@rogers.com
reply to TSI Outages

Thanks for the update!



matrix452

join:2008-05-31
reply to TSI Outages

thanks for the update.. 19 minutes to go... 18 now...



xarball

@rogers.com
reply to Mark t

said by Mark t :

Net down for 2+ hours messes up work in a big way.

^^ Same with me, except with XP and aggro

keithlittle

join:2011-09-22
Cambridge, ON
reply to TSI Outages

Huge kudos to TekSavvy for keeping us so up to date though! Thanks guys!



right

@blackberry.net
reply to matrix452

Same countdown I was doing two hours ago.



freewifi

@telus.com
reply to TSI Outages

I found an open wifi......annnnnnnd it's gone.



Waterloo kid

@rogers.com
reply to TSI Outages

Thanks for the update!



matrix452

join:2008-05-31
reply to right

11:33.... nothing

Expand your moderator at work

SinisterCanu

join:2013-06-07
Waterloo, ON
reply to TSI Outages

Re: Cable Outage [Kitchener/Waterloo/Cambridge] 07/06/2013

Sooooo 11:30 didn't happen.

I am getting really tired of these outages every couple months. Seriously, I know its a hardware failure, but there is a little something called redundancy!


ciushk1

join:2013-03-29
Scarborough, ON

Welcome to Canada 2013 guys, where internet services are like worst than in any place in world because of the duopoly and people not willing to alter their comfort to change and improve things


Bes

join:2006-01-24
Canada

Yep. After midnight now and still nothing on my end in Kitchener. This is certainly a crappy Friday night.

Any new updates at all?