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uniqs
15027
sMURF
join:2007-02-27
Toronto, ON

sMURF

Member

WTF is going on?

Just before 9:15pm or so, something started happening with the routing or something. Websites wouldn't load and I was timing out from things I was connected to. Speeds were also terrible. I noticed a few people already are posting about their slow speeds also.

And then there's this tracert to www.google.ca:

|---------------------------------------------------------------------------------- --------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                                                                          |
|                          10.124.117.129 -    0 |  183 |  183 |    0 |    9 |   16 |    0 |
|                          24.156.150.213 -    0 |  183 |  183 |    0 |   14 |   47 |   16 |
|            comstock2.cable.teksavvy.com -    0 |  183 |  183 |    0 |   12 |  156 |   15 |
|            comstock2.cable.teksavvy.com -    0 |  183 |  183 |    0 |   13 |   47 |   15 |
|                          69.196.136.164 -    0 |  183 |  183 |    0 |   11 |   47 |    0 |
|        206-248-151-183.dsl.teksavvy.com -   23 |  183 |  142 |    0 |   11 |   32 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
 

Why is google.ca routing to a (seemingly) TekSavvy DSL IP/customer? And that's not the first time I've seen that. This is from June 5th, sometime between 2-3am:

Tracing route to www.google.ca [206.248.151.88]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  unknown [192.168.1.1]
  2     7 ms     7 ms     7 ms  10.124.117.129
  3    10 ms    12 ms    12 ms  24.156.150.213
  4     7 ms     8 ms     7 ms  comstock2.cable.teksavvy.com [24.52.255.62]
  5     9 ms    17 ms    13 ms  comstock1.cable.teksavvy.com [24.52.255.57]
  6     9 ms     9 ms    10 ms  69.196.136.132
  7     9 ms     8 ms     9 ms  206-248-151-88.dsl.ncf.ca [206.248.151.88]
 
Trace complete.
 

And that day at that time I was experiencing the same thing I did tonight.
doozer
join:2011-08-23
Toronto, ON

doozer

Member

I'm seeing massive packet loss through agg01.tor.packetflow.ca (69.169.136.44 and .77 and likely others)

Possibly related?
FZero68
Premium Member
join:2004-01-22
Richmond Hill, ON

FZero68 to sMURF

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to sMURF
Internet is unusable right now 0.3Mbps down and I'm getting a ping of 1-5 seconds in gaming, just a great night.
voxframe
join:2010-08-02

voxframe to sMURF

Member

to sMURF
WTF IS GOING ON GUYS!!!!!!
HOLD TIME NOW AT 45 MINUTES, NO NOTICES...

This is a fiber LAN connection guys! My business office contacts all report office closed! These were supposed to be 24hour lines!

At nearly 3K$ a month, I want answers!
FZero68
Premium Member
join:2004-01-22
Richmond Hill, ON

FZero68 to sMURF

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to sMURF

DraziGuy
join:2012-05-25
St Catharines, ON

DraziGuy to sMURF

Member

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Yea I am having problems here in St. Catharines as well to all sites.

TSI Keith
Premium Member
join:2012-07-09

TSI Keith to sMURF

Premium Member

to sMURF
Hello all,

I apologize we are aware of this issue and NOC is working on it.

Regards,
Keith
Krakilin0405
join:2011-08-17

Krakilin0405 to sMURF

Member

to sMURF
Same problem, massive packet loss.

Cable
McCowan & 16th ave

WTF
@teksavvy.com

WTF to sMURF

Anon

to sMURF
Same problem, massive packet loss
chrisl83
join:2011-06-21
Almonte, ON

chrisl83 to FZero68

Member

to FZero68
Sorry, I had to laugh .. 0.08mb/s lol
TheChosenOne8
join:2013-06-08

TheChosenOne8 to sMURF

Member

to sMURF

Network Test Summery

Packet Loss Detected
I'm on Kipps lane and its terrible here too!

metalhawk
join:2007-02-06
Nepean, ON

metalhawk to sMURF

Member

to sMURF
Appears to be back to normal for the last ~10 minutes here.



TSI Keith
Premium Member
join:2012-07-09

TSI Keith to sMURF

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Things seem to be better now can anyone confirm?
mikeylbl
join:2011-02-28
Scarborough, ON

mikeylbl to FZero68

Member

to FZero68
Wow lol 0.08 man.

wtf batman! Major issues tonight.
Webslinger
Premium Member
join:2004-05-01

Webslinger to TSI Keith

Premium Member

to TSI Keith
Yeah, seems to be fixed for ATPIA anyway.
Sanek
join:2006-08-10
Kanata, ON

Sanek to TSI Keith

Member

to TSI Keith
said by TSI Keith:

Things seem to be better now can anyone confirm?

Looks to be OK now:

However, when I originally noticed the issue, I waited about 10-15 mins and it seemed to have fixed itself, but another 10-15 mins later the issue returned.

I'll give it some time before calling it fixed this time.
voxframe
join:2010-08-02

1 recommendation

voxframe to sMURF

Member

to sMURF
Fixed here on the LAN connection.

You guys have some SERIOUS homework to do to un-fuck your phone queues! I'm STILL on hold here for over an hour now...

Not acceptable for a LAN connection! I was told this was fixed two years ago... Didn't happen... I was told over a month ago this was fixed when I waited over an hour because of a fiber cut... Didn't happen!

Robleh
join:2009-07-14
canada

Robleh to sMURF

Member

to sMURF
»www.speedtest.net/result ··· 9182.png
better
DraziGuy
join:2012-05-25
St Catharines, ON

DraziGuy to voxframe

Member

to voxframe
Better here, but I can't run a Speedtest while the wife plays League.... destroys her latency.
Webslinger
Premium Member
join:2004-05-01

Webslinger

Premium Member

Unnhh, spoke too soon. Was fixed for maybe 10 minutes.

10:25 p.m. on Nexicom:


mt99808
join:2008-11-05
Chatham, ON

mt99808 to sMURF

Member

to sMURF
No it's not better and frankly i'm getting sick of this shit. I use the internet to watch baseball on mlb.tv and it seems like there's an issue ever other week now. Pause, lag, lag, lag. Or terrible quality picture breaking apart.
voxframe
join:2010-08-02

voxframe to sMURF

Member

to sMURF
It's down again...

Jesus Christ...

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to mt99808

Premium Member

to mt99808
Sorry about this. We are trying to stem this...
Webslinger
Premium Member
join:2004-05-01

Webslinger

Premium Member

Are you guys trying to add another link on ATPIA or something?
Calmuser
Calmuser
join:2011-10-27
Canada

Calmuser to sMURF

Member

to sMURF
Hmm been wondering what was going on...

I can't even run speedtests. they time out on me! start out fast then STALL!

websites not loading and stalling.

and i'm on DSL!
sMURF
join:2007-02-27
Toronto, ON

sMURF

Member

Problem is back again, and tracerts to google.ca and google.com are retarded:

google.ca:

|----------------------------------------------------------------------------------  --------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                                                                          |
|                          10.124.117.129 -    0 |   51 |   51 |    0 |   10 |   31 |   16 |
|                          24.156.150.213 -    0 |   51 |   51 |    0 |   17 |   62 |   16 |
|            comstock1.cable.teksavvy.com -    0 |   51 |   51 |    0 |    6 |   32 |    0 |
|            comstock1.cable.teksavvy.com -    0 |   51 |   51 |    0 |   13 |   63 |   15 |
|        2150.ae1.bdr04.tor.packetflow.ca -    0 |   51 |   51 |    0 |   14 |   62 |   15 |
|        206-248-151-177.dsl.teksavvy.com -   16 |   51 |   43 |    0 |   12 |   32 |   15 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
 

google.com:

|----------------------------------------------------------------------------------  --------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                                                                          |
|                          10.124.117.129 -    0 |   50 |   50 |    0 |    7 |   16 |    0 |
|                          24.156.150.213 -    0 |   50 |   50 |    0 |   16 |   47 |    0 |
|            comstock2.cable.teksavvy.com -    0 |   50 |   50 |    0 |    9 |   16 |    0 |
|            comstock1.cable.teksavvy.com -    0 |   49 |   49 |    0 |   13 |   47 |    0 |
|        2150.ae1.bdr04.tor.packetflow.ca -    0 |   49 |   49 |    0 |   15 |   47 |   15 |
|              206-248-151-102.dsl.ncf.ca -    0 |   49 |   49 |    0 |   11 |   32 |   16 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
 
mt99808
join:2008-11-05
Chatham, ON

mt99808 to TSI Andre

Member

to TSI Andre
I've gone for 2 years with barely a single issue and all of a sudden in the last month or 2 it's gotten to the point where i have to seriously reconsider my options.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

1 recommendation

TSI Andre

Premium Member

This isn't a "service outage" per say... Its a DDoS attack and we are fighting it right now.

Thanks for being patient!
dm1336
join:2011-08-07
Scarborough, ON

dm1336

Member

Damn those DDoS attacks
Maedros
join:2008-04-01

Maedros to mt99808

Member

to mt99808
said by mt99808:

No it's not better and frankly i'm getting sick of this shit. I use the internet to watch baseball on mlb.tv and it seems like there's an issue ever other week now. Pause, lag, lag, lag. Or terrible quality picture breaking apart.

AMEN BROTHA!

can TSI at least tell us what is going on? and why is this happening the last few days?