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letsgocaps
join:2012-07-27
Bristow, VA

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letsgocaps

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[Equipment] Tivo Q self-install - DC Metro

Greetings!

Well, one of my trusty Tivo Premieres (dual-tuner) appears to have crapped out on me. It won't get past the "welcome" and "almost there" screens and I've tried all the troubleshooting methods I could find (unplugging everything and waiting a while, etc.). I had been contemplating a Quad for several months now, and maybe this is my excuse to follow through.

I was wondering if anyone knew if there was a self-install option for the Quad boxes. I'd happily take the dead Premiere to the facility in Maryland and exchange it for a Quad if they'd let me do the install myself.

Any help would be appreciated. Thanks in advance!