Hi,
I have a pretty new sb6121 and it worked fine for about a month before it started having problems. Now, every day it has been losing partial connection to the internet. At about ~8 pm it will lose ability to connect to websites that I haven't accessed before it loses partial connection. For example, if I don't go to yahoo before it loses partial connection, I won't be able to get to yahoo. The websites I've already visited behave normally with unchanged speeds, but any new connections will just behave like I don't have internet. The only way to fix it is to power off the modem and power it back on. Soft reboot from the IP doesn't seem to do anything.
If it matters, I turn the modem off with a power switch when I don't use it.
ISP: Wave broadband
Model Info:
Model Name: SB6121
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.6-SCM00-NOSH
Boot Version: PSPU-Boot(25CLK) 1.0.12.
Hardware Version: 5.0
Firmware Build Time: Apr 17 2012 15:09:37
Signal Info after power cycling:
Channel ID 153 154 163 164
Frequency 783000000 Hz 789000000 Hz 795000000 Hz 801000000 Hz
Signal to Noise Ratio 35 dB 35 dB 35 dB 35 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
4 dBmV 4 dBmV 3 dBmV 4 dBmV
Upstream Bonding Channel Value
Channel ID 3
Frequency 31296000 Hz
Ranging Service ID 5408
Symbol Rate 2.560 Msym/sec
Power Level 47 dBmV
Upstream Modulation [3] QPSK
[2] 16QAM
[3] 64QAM
Ranging Status Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 153 154 163 164
Total Unerrored Codewords 107876847 107173496 107173314 107173569
Total Correctable Codewords 15 4 11 22
Total Uncorrectable Codewords 648 482 586 623
If any one can help that would be great
Thanks