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craig70130
Premium Member
join:2004-04-27
New Orleans, LA

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Re: DOCSIS cable modem drops signal fully about 50% of the time

said by SteveJobs:

I noticed when your signal drops your only bonding to one channel, which isn't good.

Actually that is normal. Look at the picture - the "In Progress" entries denote that the modem hasn't fully synced yet. While doing the initial sync, only one channel is in use. Once synced, the other channels will show active.

OP - post the modem stats after it's synced.

defiant
Former Charter lackey
join:2013-03-22
Monroe, MI

defiant

Member

Noticed that too. Looks like it's dropping the upstream. Could be noise/ingress. But, it could be a number of other things. They need to keep at and find the issue and resolve it.

craig70130
Premium Member
join:2004-04-27
New Orleans, LA

craig70130

Premium Member

The pic above in the original post is a typical Cisco modem that has started babbling but yet to sync with the other end. One downstream channel active and that's it until it syncs. No information is to be gained from that.
SteveJobs
join:2012-07-18

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My modem syncs instantly and it always says completed when I check it.