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[Outlook] Outlook 2003 Displays Blank e-mail from Apple Sender

The e-mail response I get from a corporate firm appears blank in Outlook 2003.
I ordered an item and I got an e-mail, supposedly with the tracking number for shipment, but Outlook cannot display anything but the subject and who it's from.

I contacted the company to get the information and they tried sending it to me 3 times. Each time, it appears blank in Outlook. I had to have the guy verbally dictate the tracking number to me as a result.

He said they've been using Apple computers since 1999 and never had a problem with anyone not being able to read their e-mails. He said they send plain text, not html.

Here's the header information. The body seems to be encrypted and perhaps that's why Outlook can't read it?