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Berkeley, CA

Switching over from AT&T U-Verse standalone Internet?

Hi all,

I am interested in switching over from AT&T U-Verse Internet to Sonic Fusion. However, because I do not have voice service with AT&T, I am wondering whether the transition could be problematic.

I rent an upstairs room in a large house with, I believe, 3 to 4 phone lines. When AT&T came out to install U-Verse a little over a year ago, the technician used his equipment to figure out which line had the Internet service and which--I'll call it a circuit--connected to my room from the phone box/board (MPoE?) in the basement. But since I don't have a phone number or any way of determining on my own which line carries the Internet service, I worry that if I ordered Sonic Fusion, I might need a technician to come to the house. That wouldn't be a disaster exactly, but I'd prefer to avoid the expense, and my landlady is a bit anxious about technicians being in the house without her supervision, which would make it hard for me to schedule a time for installation.

Are my concerns founded? Or when I switch over, would Sonic just "take over" the current connection from AT&T and simply assign a new phone number?


I gave her time to steal my mind away
San Jose, CA
·Pacific Bell - SBC
I assume that the U-verse circuit is connected to a CO DSLAM. If Sonic.net knows which CO pair is yours, I believe they will just move it to their DSLAM, and assign a new phone number.
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


Santa Rosa, CA
reply to JBE
Unfortunately, if you have UVerse, regardless of if you have phone service or not, you will need to have a full install.

Because UVerse is a fiber-to-the-node service, the technology is not compatible and we can't just move it from AT&T's DSLAM to ours. The only case where we can seamlessly cut over service like that is if someone has existing AT&T POTS voice service.

I hope that helps!
Sonic.net Technical Support


Berkeley, CA
I see. How much would a full install cost? I assume that means a technician would have to come out to the house? And what precisely would he be doing? I ask in part because I am sure the landlady will be anxious about anything that might involve more than moving a wire from one node to another. For the record, this would be in the East Bay.

At least now I might be able to haggle with AT&T, if it comes to that.