said by Wayne99021:I forgot to say that you can't put the router in bridged mode from your end, you have to call Comcast support and have them do it.
The Tech did NOT call to change to bridged mode. Thanks for making it clear that THEY have to do it, and I can't on my end. I did call Comcast and ask that it be put in bridged mode after the tech left and I'd done some reading. Just as the Comcast guy was trying to do that, we got disconnected (Comcast ALWAYS disconnects when a call reaches 25 minutes!). Momentarily it looked like the wifi light had gone out on the comcast modem, and I was hopeful. But I had to unplug and plug back in the modem, and now it again showed the wifi light. Is it possible that the bridge mode had been connected momentarily, but was lost when the modem was unplugged? Would that mean that every time I must reset the modem, I'd have to call in to Comcast?
Since it usually takes at least 10 minutes to get connected to a tech who does not know what to do, and another 10 or 15 minutes for them to do something, this does not bode well for me!!
One other (new) question: I went to the Comcast site and was reviewing info about my settings. They showed a wifi connection (2.4), as I am presumably getting now. It is my hope that I will not be limited to that bandwidth, assuming I can somehow get the Netgear up and running. Actually, I have another router, tried out by another tech, who could not get it going, but he, also, did not contact Comcast to change the setting to bridged mode. I got convinced that router did not work, so I bought a new router. Is it possible that the first modem is just fine... assuming I can get the Comcast modem in bridged mode??
Is there any way to keep the modem in bridged mode??
Thanks for your help already! Hope you have more!