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LostTheGame
join:2012-11-24
Ottawa, ON

LostTheGame

Member

Moving to Gatineau - Start or Ebox?

I'm an avid online console gamer and I'm looking at a few options; so far I'm stuck between Start and ElectronicBox for 25/10 FTTN service.

Who would you recommend based on reliability and stability - I need something with low latency. - or should I go with cable?

I'm currently with Distributel and they're too slow with updating their new packages - their FTTN is still listed as 1Mbps upload, which is out of the question.

Thanks a bunch!
LostTheGame

LostTheGame

Member

Well then - just got an email from Start - most I could get at the place I'm looking at is 3mbps upload - time to rethink a switch to cable.

diskace
Retired
Premium Member
join:2002-02-21

diskace

Premium Member

Ebox with Cable

Extreme 20/10 with 150 GB @ 39.95$

DrugTito
join:2013-01-17
canada

DrugTito

Member

what kind of offers start have @ Q?

With start, you can't go wrong.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to LostTheGame

Premium Member

to LostTheGame
Teksavvy!

PM me your details (address) and I will check what we have available to you

Andre

DrugTito
join:2013-01-17
canada

DrugTito

Member

I would still go with START!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

TekSavvy & Start are both great companies with similar initiatives. Either or would be a good choice... Just felt like providing more choices

rednekcowboy
join:2012-03-21

rednekcowboy to LostTheGame

Member

to LostTheGame
Depends what you are looking for.

From what I hear, Start is great. Teksavvy is good as well and Marc is very approachable.

From personal experience, you can't go wrong with Ebox. Excellent customer service, very knowledgeable support and service that just plain works and while I'm not in Gatineau, in Montreal I get consistent, slightly above advertised speeds and below average wait times should you need to call in for something.

No matter who you chose you won't be sorry, but I highly recommend Ebox.

DrugTito
join:2013-01-17
canada

DrugTito to TSI Andre

Member

to TSI Andre
said by TSI Andre:

TekSavvy & Start are both great companies with similar initiatives. Either or would be a good choice... Just felt like providing more choices

c mon, don't be like that, just say it, u still recommend tsi :P lol

jmck
formerly 'shaded'
join:2010-10-02
Ottawa, ON

jmck

Member

i don't believe Start offers cable internet on the Quebec/Videotron side.

rocca
Start.ca
Premium Member
join:2008-11-16
London, ON

rocca

Premium Member

Correct, no cable in Quebec yet I'm afraid. Thanks for thinking of us though.
julienvf
join:2008-12-30
Verdun, QC
Cisco SPA112
TP-Link TD-W8960N
Technicolor DCM475

julienvf to LostTheGame

Member

to LostTheGame
Depends on what you need. Cheapest deal out there is TSI cable with 75gb for 24,95$/month but if you want to download a lot, check out Acanac too. Both TSI and Acanac are good companies.

We made a comparison between what's available out here in Vidéotron land, you might want to make your choice depending on that thread: »[Internet] Comparaison des IISP par câble au Québec
LostTheGame
join:2012-11-24
Ottawa, ON

LostTheGame

Member

awesome, thanks! ; while price is important - low latency and a higher upload speed is what I'm looking for.
xcimo
Fibe 50-50
join:2007-11-21
Gatineau, QC

1 edit

xcimo to LostTheGame

Member

to LostTheGame
Im with ebox in gatineau. Nothing to complain about.

Usually TSI price are somewhat higher especially in higher speed (see 60 mbps) in lower tier both are competitive.

However TSI has unlimited upload all the time and offpeak download.

Ebox is working on their offpeak but its not available right now. Ebpx offer discount if you refer people and i think the install is currently free.

If you go with ebox let me know i will happily give you my referal id
julienvf
join:2008-12-30
Verdun, QC

julienvf to LostTheGame

Member

to LostTheGame
If you want higher upload speed, anything in Videotron territory from 15mbit to 60mbit come with 10mbit upload even if the third party ISP doesn't advertise it. I personally have Acanac 30mbit and I definitely enjoy my 10mbit upload speed!
Dunlop
join:2011-07-13

Dunlop to LostTheGame

Member

to LostTheGame
I'll vouch for Ebox, but Start also seems to be loved by it's customers
LostTheGame
join:2012-11-24
Ottawa, ON

LostTheGame

Member

Just sent my order to EBox - 30/10 cable - sorry TSi - I'll still think of you if it doesn't work as I expect.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

said by LostTheGame:

Just sent my order to EBox - 30/10 cable - sorry TSi - I'll still think of you if it doesn't work as I expect.

No problem. Once you're moved in you can come visit our Gatineau office if you ever need us.

jmck
formerly 'shaded'
join:2010-10-02
Ottawa, ON

jmck

Member

Where is it exactly?

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

227 Montcalm
LostTheGame
join:2012-11-24
Ottawa, ON

LostTheGame

Member

awesomesauce! I just got my modem delivered - now I wait for my install!
xcimo
Fibe 50-50
join:2007-11-21
Gatineau, QC

xcimo to LostTheGame

Member

to LostTheGame
I didn't know you guys had an office on montcalm

Marc have you guys looked at offering vpn tunnel to get static ip on cable?

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

said by xcimo:

I didn't know you guys had an office on montcalm

Marc have you guys looked at offering vpn tunnel to get static ip on cable?

Yep, we've been there for about a year now... We'll be renovating the bottom floor in the next few months as well in order to expand operations there.

Nothing planned for VPN tunnel/statics on cable.. With the new speeds on DSL... We offer statics there.. There's not a huge demand or desire on my part to manage another MLPPP type thing. Not to say that we'll never do something like that but right now we have a full agenda already.

corster
Premium Member
join:2002-02-23
Oshawa, ON

corster to TSI Marc

Premium Member

to TSI Marc
said by TSI Marc:

227 Montcalm

So next time my service goes out I should just go knock on the door instead of calling?

BTC Kevin
join:2011-10-01
Nepean, ON

BTC Kevin to TSI Marc

Member

to TSI Marc
said by TSI Marc:

227 Montcalm

I so should visit TSI in Gat. I'm just over the river in Nepean.
LostTheGame
join:2012-11-24
Ottawa, ON

LostTheGame to corster

Member

to corster
said by corster:

said by TSI Marc:

227 Montcalm

So next time my service goes out I should just go knock on the door instead of calling?

and when they ask for your current modem stats, you'll have to run back home anyhow :P