said by hobgoblin:You have a ten year old non approved modem.
Swap it.
Personally I would always take a Motorola modem over a Zoom.
Hob
Mind saying why from your pro level view? There are many more reports of connection stability issues out there with Moto Surfboards, although there are many more of them out there period, plus the ones I mentioned where someone stopped their problems after trading a SB for a Zoom.