Silbaco, I don't know where you are getting your data from but read these
Wireline Operational Highlights
Verizon added 144,000 net new FiOS Internet connections and 134,000 net new FiOS Video connections in fourth-quarter 2012. Verizon had a total of 5.4 million FiOS Internet and 4.7 million FiOS Video connections at the end of the quarter, representing year-over-year increases of 12.6 percent and 13.3 percent, respectively.
FiOS penetration (subscribers as a percentage of potential subscribers) continued to increase. FiOS Internet penetration was 37.3 percent at the end of fourth-quarter 2012, compared with 35.5 percent at the end of fourth-quarter 2011. In the same periods, FiOS Video penetration was 33.3 percent, compared with 31.5 percent. The FiOS network passed 17.6 million premises at year-end 2012.
O and poor Verizon having to maintain copper lines.
Maintain means actually having to spend $$$$$ doesn't it.
The condition of some of the cables in NY are a wreck(i can only speak on what I've seen, not a generalization like so many seem to do)Upstate NY has led cables and paper covered wires 50 + years old.
They've made billions upon billions through the years to create what they have today and now they turn their backs on their customers and their employees.
Stop playing games with the rates and the promotions,fix the billing and continue to provide a superior product and you'll keep your customers on FIOS. If they were serious about FIOS they would also work harder on securing franchise agreements in areas where theres no video. All they want to do is attrition the current work force while raping the consumer at the same time so Lowell can go back and high 5 his executive board about their next big salary raise.
Stop drinking the koolaid people.