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Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
reply to Matty632nm

Re: Cogeco Internet and Cable Promos - Renewing them?

said by Matty632nm:

Can anyone confirm after August 5th the the Turbo 20 will be 20/10mbps with 150GB cap?

I think I already confirmed this for you. We will begin upgrading speeds on August 8th (Not August 5th as was previously mentioned as it's a holiday).

The upgrades will take place over several weeks, so if you don't see your speed increase on August 8th, don't fear, if you are in a qualifying area, it will be increased.

Hope this helps.

thingfish

join:2012-09-14
St Catharines, ON
kudos:1

My speed didn't increase after the last round. Turbo 14 was supposed to increase upload to 2mbps. If anything, mine got slower. Usually under 1mbps using speedtest.net now.



Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

said by thingfish:

If anything, mine got slower. Usually under 1mbps using speedtest.net now.

Have you called in regarding this?

thingfish

join:2012-09-14
St Catharines, ON
kudos:1

No. I thought it may improve at some point. I'd actually forgotten about it until I saw this thread.

Just checked again. 12.25Mbps down, 0.8Mbps up.



Matty632nm

join:2003-02-25
Napanee, ON
Reviews:
·Cogeco Cable
·Start Communicat..
·TELUS
reply to Cogeco_Aaron

said by Cogeco_Aaron:

said by Matty632nm:

Can anyone confirm after August 5th the the Turbo 20 will be 20/10mbps with 150GB cap?

I think I already confirmed this for you. We will begin upgrading speeds on August 8th (Not August 5th as was previously mentioned as it's a holiday).

The upgrades will take place over several weeks, so if you don't see your speed increase on August 8th, don't fear, if you are in a qualifying area, it will be increased.

Hope this helps.

Thanks for the clarification, you probably did but I interpreted as the 30 and 60mbps plans only to be effected.

I'm sure many customers like myself are are now excited

Now to call up Cogeco and talk to retentions for a nice renewal plan hehe


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
reply to thingfish

If you want to PM me your modem MAC, I can take a look.



jeisenberg
New Year's Eve

join:2001-07-06
Windsor, ON
reply to Cogeco_Aaron

Is the Turbo 14 plan affected at all by the increased speed?



Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

said by jeisenberg:

Is the Turbo 14 plan affected at all by the increased speed?

Currently, only DOCSIS 3 packages are having the upload speeds increased.

MrPink

join:2003-08-15
Peterborough, ON
Reviews:
·Cogeco Cable
reply to Cogeco_Aaron

said by Cogeco_Aaron:

if you are in a qualifying area, it will be increased.

Hope this helps.

Aaron can you provide a list (or a link) of these "area's" please?


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

said by MrPink:

Aaron can you provide a list (or a link) of these "area's" please?

As much as I'd like to, I haven't been provided with one. I've been searching based on customers asking.

If there are specific areas that you want to know, I can find out, but it would be a yes/no kind of thing, since I'm not privy to timelines at this juncture.

MrPink

join:2003-08-15
Peterborough, ON

Peterborough West End / Kawartha Hieghts



Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

said by MrPink:

Peterborough West End / Kawartha Hieghts

Peterborough currently isn't part of this roll-out of 10 megabit service. If I hear anything, I'll let you know!


dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris

1 recommendation

reply to Cogeco_Aaron

said by Cogeco_Aaron:

As much as I'd like to, I haven't been provided with one. I've been searching based on customers asking.

If there are specific areas that you want to know, I can find out, but it would be a yes/no kind of thing, since I'm not privy to timelines at this juncture.

Cogeco needs to upgrade your privy. You do good work here.

Edit: Marcer too.

Mike
--
I've picked on Cogeco long enough. Who's next? Any volunteers?


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6

said by dillyhammer:

You do good work here.

Edit: Marcer too.

Thanks! It's nice of you to say

MrPink

join:2003-08-15
Peterborough, ON
reply to Cogeco_Aaron

Ty Aaron. (hopefully we'll hear something sooner rather than later...)