said by TSI Andre:Hey guys,
If you post in the Direct Forum with your account info, we can take a peek where things are at.
Cheers,
Andre
I'm surprised it takes a human to process a request like that submitted via MyWorld. That outstanding, do you not have access to live queries that show all the requests that have are in the queue and how long they have been in a non-completed status?
Would some creative automation reduce your requirement for so many new hires. Too many requests seem to fall through cracks and left up to the customer to reactivate.
Are you hiring?