US Telco Support → AT&T → AT&T U-verse > faster Uverse speeds (Project VIP) coming soon?

Re: faster Uverse speeds (Project VIP) coming soon?

Where are retrains listed?

I meant on the NVG589.

Sorry no idea; pretty much the only people with NVG589 are those that have been able to upgrade.

I am going to say ride it out for 30 days or so. I don't think even I, mark, or the phone people have 100% all the answers. With stuff like this being announced it might be the better and easier path to sit back and relax.

I know it might not be the best option to hear, but sometimes it can be the easiest and far more effective.

Hoping this makes it to DFW soon... although I have been having issues with stability and speed ever since the idiot drunk driver ran into our box at the entrance to our neighborhood. 21 disconnects today and counting! Maybe if I could upgrade they will fix the box?

My line used to take errors at random times, sometimes I'd have two thousand corrected errors a day for no reason. This new NVG589 seems to not be having those corrected errors. No idea why.
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Tom
Tom's Tech Blog

have they changed the RG at all or no?

I had a similar problem before, AT&T even ran a new homerun line, ended up though the pair they were using had a problem, so they switched to a different pair and it stopped the drops. I ended up re-running the homerun myself with cat6 cable, haven't had problems with it since.

if you want either email me the info and I can check into this (click on my name on the left for the email address) I can get it looked into as least.

Open up a thread in the AT&T Direct Forum to see if they can enable you the ability to order the 45M tier. I'm just as close to the VRAD as you are up in Cleveland, OH and I already have the 45M Internet tier.
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Tom
Tom's Tech Blog

0/4, 0/4, 0/3 would def. be a new setup I haven't seen before.

A tech was out here today (why, I have no idea, all I asked was to be bumped up to the 24 Mbps tier of Internet service, but they said the system required them to send out a tech when this tier of service is ordered, despite the fact that everything was fine), and my line distance, as measured by a handheld TDR, was 1928 ft. Well within the distance for the 45 Mbps tier of service. He also said that capacity at the VRAD was not an issue in my area. I am on an F-Card, but a K-Card is not required for the Power tier of service (as we have seen here).

So, as I am within the distance necessary, and capacity at the VRAD is not an issue, if the engineering department says a K-Card is necessary, I just need to get them to swap out my card. Other members of the forum have had their F-Cards swapped out for K-Cards so they can qualify for the service, so it seems that this should be possible in my case.

This is all so frustrating.

someone said on another thread that power should launch in the southwest region in the next two weeks as of this last Monday when they were asking about a launch date for Austin.

I am surprised that At&t bumped some users to 0SD/4HD for ingress a family member has it. Also looks like the 19/2 profile now Qualifies for 0SD/3HD ingress as another family member had it until At&t bumped them to the 1SD/3HD 25/2 profile at my request as UV Realtime was showing 25/2 to be the correct profile that their line should have been on. Oh when my family member went from 1SD/3HD to 0SD/4HD ingress At&t bumped the max line rate for the downstream by 3Mbps to compensate for the 4th HD channel I think.

How can I get this 0SD/4HD Ingress profile?

At least I was finally able to figure out how in the world they came up with 3100+ feet in the provisioning database for my address. The morons that originally put the information in the database used a TDR that was set for the wrong AWG. They never bothered to apply the proper ohm/kft conversion factor to the number they got. Apparently the people that have the tools have no idea how to actually use them. This explains why the entries in my area are so retarded. Whoever did the initial survey should lose their job.

But... did they correct it now?

No. The prem. tech. that was here said he had no ability to influence what is in the database, regardless of what the actual reading is.

David is giving it one last push, otherwise, I'm screwed.

Okay, I'm officially giving up on this. All the way to the Office of the President, and no one could help me. The unholy beast that is AT&T has beaten me.

Are you on the 32/5 profile right now? If so, it doesn't make any sense at all that you can't get the 45/6 seeing as all it needs is a couple of 27/3 lines.