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jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
kudos:3
reply to telcodad

Re: Phone call from Comcast asking me to upgrade my modem...

said by telcodad:

The use of a DOCSIS 3.0 modem has been recommended for the Blast! tier and higher.

And for Performance tier as upgrades to Performance occur this year...
--
JL
Comcast

rody_44
Premium
join:2004-02-20
Quakertown, PA
How will comcast being handling us (PERFORMANCE TIER) that own our docsis 2.0 modems that dont want to upgrade yet? How long will we have?


plencnerb
Premium
join:2000-09-25
Carpentersville, IL
kudos:3
reply to jlivingood
said by jlivingood:

And for Performance tier as upgrades to Performance occur this year...

Is this a tease of an upgrade from 25 Mbps / 5 Mbps to something more?

--Brian


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
said by plencnerb:

said by jlivingood:

And for Performance tier as upgrades to Performance occur this year...

Is this a tease of an upgrade from 25 Mbps / 5 Mbps to something more?

--Brian

Actually, here in the Northeast, the Performance tier speeds were last bumped up from 16/2 to 20/4. In fact, that's the speed that's currently shown in the Provisioned Speeds FAQ: »Comcast High Speed Internet FAQ »What are the actual Provisioned Speeds?

So 25/5 would be an upgrade here!

Looks like in other areas (like yours), the Performance tier was recently increased to 25/5 »[Speed] Any guess on next speed bumps? and that could be the upgrade that jlivingood See Profile is talking about for this year.


jlivingood
Premium,VIP
join:2007-10-28
Philadelphia, PA
kudos:3

1 recommendation

reply to rody_44
said by rody_44:

How will comcast being handling us (PERFORMANCE TIER) that own our docsis 2.0 modems that dont want to upgrade yet? How long will we have?

A few years ago we removed all the D1.0 modems, and we're doing that now with D1.1 modems. It can be safely assumed that D2.0 will follow.

The process usually works in two ways. First if you are on a tier that needs a D3.0 device (or D3.1 in the future) you will be formally notified that we cannot deliver the advertised speeds unless you upgrade your device. I recommend you consider doing so now - see a recommended retail list @ »mynewmodem.comcast.net/.

The second is that at some point the devices need to be removed from the network. When that happened with D1.0 or D1.1 for example, customers are notified that they need to upgrade their device by a specific date, after which they will not have service.

See also »[Speed] Heads-Up: Time to Replace Your DOCSIS 1.1 Modem

I strongly recommend anyone with a D2.0 modem upgrade now to a D3.0 modem. It gets you downstream & upstream channel bonding for better performance, IPv6 support, etc.
--
JL
Comcast


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
said by jlivingood:

said by rody_44:

How will comcast being handling us (PERFORMANCE TIER) that own our docsis 2.0 modems that dont want to upgrade yet? How long will we have?

A few years ago we removed all the D1.0 modems, and we're doing that now with D1.1 modems. It can be safely assumed that D2.0 will follow.
:
See also »[Speed] Heads-Up: Time to Replace Your DOCSIS 1.1 Modem

I strongly recommend anyone with a D2.0 modem upgrade now to a D3.0 modem. It gets you downstream & upstream channel bonding for better performance, IPv6 support, etc.

jlivingood See Profile has now created two new threads regarding this:

»[Speed] Upgrade Your DOCSIS 1.1 Modem ASAP

»[Speed] Heads-Up: Time to Replace Your DOCSIS 2.0 Modem