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Summit1972

join:2012-09-25
Summit, NJ

I'm having problems with the My Verizon site

For the past 2 days, I have tried to pay my FiOS TV bill online at the My Verizon site. Unfortunately, when I click on either View My Bill or Pay My Bill, I am sent to some odd weird pages which lack graphics and only have text on either a plain gray or white background. There's even one page which claims I am logged in as a sub-account user, whatever that is. My older brother subscribes to dial-up internet outside of Verizon (Netscape, to be precise) so I am stuck with crappy internet service since he owns the 2 computers in our home and refuses to upgrade to high speed internet on FiOS. Is anybody else having trouble with the My Verizon site, especially with paying your FiOS bills using the one time payment option or even just viewing your own FiOS bill online?



birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:9

Clear your browser cache. It may help.

BillView shows up ok here for me.


Summit1972

join:2012-09-25
Summit, NJ
reply to Summit1972

Thanks for the help. Clearing my browser cache out did the job. I was able to finally pay my bill online at the My Verizon site. Thanks again.