TSI has gone to the ends of the earth for me trying to get me stable internet, from personal attention from Marc, PhilR, and Andre to trying every possible fix including being put on what amounts to a beta firmware, but Bhell just keeps fucking up.
The latest is now the connection has been dropping once every 30-60 mins - I called in and, this is exciting, someone picked up right away!!! We ran through the gamut of tests and I stopped short of a 30-30-30 reset because that would lose the beta firmware. No apparent reason why it's happening. We thought it was isolated to the Sagemcom and might be a firmware issue or some such but sure enough as I'm typing this message the problem happens on the Cellpipe as well.
Even I have never seen something like this... Bhell has checked the line 3-4 times now and says there's nothing wrong (luckily no charges yet or TSI has eaten the cost). I'm just so fed up with being screwed over by Bhell's incompetence.
I really wish there was a way customers could sue Bhell over this crap. I'd do it in a heartbeat.
(note for support - I'm on the phone now no direct thread needed