Sorto has a good point though, if we can make enough noise maybe Comcast would consider restaffing it. I imagine some powers to be there must look at this forum as long as it been around.
Ref from an earlier post of mine: "Hopefully the Poll will raise awareness so that either Comcast starts to attend to the forum or a determination might have to be made."
Lets just hope its a matter of not having the correct person to staff it. If thats not the reason we can make all the noise we want and it wont matter. Thats just the way comcast is. Once decisions are made people lower on the totem pole dont question it.