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Christopher69
join:2001-09-19
Brooklyn, NY

Christopher69

Member

no 5.1

If this was asked already please let me know.
Wonder if anyone else has this problem. I have my cable box hooked to my tv via hdmi, audio to my tuner via optical audio. I was getting 5.1 sound until recently. Now I only get stereo. I have my ps3 hooked up the same way and that gets 5.1 Could it be a problem with my cable box? The box is a SA 8300hd. Tech support was no help. They said it might be a problem with the tuner or the cable. But if it was the cable, won't I get no sound? I checked my tuner and rest everything, yet I get 5.1 from ps3. Anyone have this problem and if so did you resolve it and how?

Thanks
dm145
join:2009-12-12
Clifton, NJ

dm145

Member

New feature of new guide

»[iO] After new guide rollout no Dolby Digital
Christopher69
join:2001-09-19
Brooklyn, NY

Christopher69

Member

Great just great. ..any word on a fix? Where is the best way to bitch at? Thanks for the info.

Take care
dm145
join:2009-12-12
Clifton, NJ

dm145

Member

Try chatting, if they can't help they have someone call you
Unfortunately in this case a sw fix is needed
Maybe they can confirm they know about it

»optimum.custhelp.com/app ··· t_launch
Christopher69
join:2001-09-19
Brooklyn, NY

Christopher69

Member

I sent a email later yesterday and I got a response, that said they know their is a issue. They had no ETA as to when it will be fixed. OK...yet my rate just went up...they better have a fix fast otherwise hello FIOS.

Thanks for the info.