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mgmrick

join:2001-06-24
Port Byron, NY
reply to OhioLarry

Re: Customer care

Does your useage meter keep resetting too? Had gen4 for 9 days and at midnight it resets back to 10 gigs

OhioLarry

join:2013-07-27
Graysville, OH
All is well now after a support email sent to Hughes and a download/reinstall of the meter. I have no outstanding issues.

OhioLarry

join:2013-07-27
Graysville, OH
reply to mgmrick
I'll let you know if I see any meter reset issues in the next couple weeks.


gwalk
Premium
join:2005-07-27
West Mich.
Has been posted several times by Sara & Suz that new customers will receive usage resets for several days to allow for OS updates.
So keep an eye on that meter to avoid any surprises.